Room Service Attendant

Job Description:


- Provide prompt and courteous room service to guests, taking orders and delivering food and beverages to their rooms

- Ensure all orders are accurate and delivered in a timely manner, following company standards and procedures

- Maintain cleanliness and organization of the room service area, including the pantry and storage areas

- Stock and replenish items in the room service menu, ensuring availability of all items at all times

- Handle guest inquiries and complaints in a professional and timely manner, escalating to management when necessary

- Follow all safety and sanitation procedures, including proper handling and storage of food and beverages

- Collaborate with the culinary team to ensure menu items are prepared and presented according to company standards

- Assist with other duties as assigned by management, including assisting with in-room dining events and special requests

Qualifications:

- High school diploma or equivalent

- Previous experience in a similar role, preferably in a hotel or cruise ship setting

- Excellent customer service skills and a friendly, positive attitude

- Strong communication and interpersonal skills

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

- Knowledge of food and beverage service standards and procedures

- Basic understanding of food safety and sanitation guidelines

- Willingness to work flexible hours, including evenings, weekends, and holidays

- Must be able to pass a pre-employment background check and drug test

- Must be able to obtain a valid passport and travel internationally

Working Place:

Miami, FL, United States