On Call Arena Event Staff

Job Description

Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Responsible for assisting guests at entertainment events by collecting 
admission tickets/passes, distributing programs, assisting in finding seats, 
answering questions about the facility and its offerings, and the efficient and successful handling of all ticket sales and distributions for events.

• Provide general information about the property and the various venues.
• Ensure that guests are properly seated and late seating policies are followed.
• Assist with guest seating and ticketing situations. 
• Distribute event programs.
• Assist with the enforcement of the camera/tape policy for each event.
• Alert management of any guest’s special needs or emergency situations.
• Operate ticketing system for POS show and event tickets.
• Process payments for tickets according to established standards and procedures and maintain an accurate bank.
• Sell tickets and make reservations over the phone.
• Process daily shift sales reports and bank reconciliations.

• Must be at least 18 years old
• Prior volunteer experience and/or theatre experience a plus. 
• Must have excellent customer service and communication skills.
• Must be able to stand and walk (including stairs) for extended periods of time.
• Must be able to bend and lift up to 25 pounds.
• Must be able to quickly read and interpret information printed on event tickets.
• Must be able to assist guests in wheelchairs.
• Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.
• Excellent customer service skills required
• Basic computer skills and a basic understanding of sales accounting functions needed
• Must be able to sit and/or stand for extended periods of time during a shift.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.