Front Desk Receptionist

Receptionist / Front Desk Scheduler

Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.

Role and Responsibilities:

• Greets and welcomes patients to the office
• Posts payments to patient accounts
• Assists patients with paperwork and collection of medical history
• Communicates arrivals and departures with other departments
• Schedules diagnostic tests
• Schedules return encounters
• Keeps the reception area free of trash and magazine tables organized
• Stocks drinking cups for the waiting area
• Clocks in and out for scheduled shift as assigned
• Other duties as assigned

Set Yourself Apart: Skills and Qualifications

• High School Diploma or equivalent
• 1-2 years of experience working within an office setting
• 1-2 years of customer service experience
• Ability to operate a computer, phone and other office equipment
• Excellent communication skills
• Basic understanding of Microsoft Outlook
• Entry level ability to use Microsoft Office platform