Hybrid Benefits Customer Service Representative
$18.5 per hourA-Line Staffing Solutions
Job Description
Job Description
Hybrid Benefits Customer Service Representative (San Diego, CA area)
A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in San Diego, CA . If you’re interested, APPLY NOW for IMMEDIATE consideration .
Benefits Customer Service Representative Details
- Location: Must live within 2 hours of San Diego, CA 92108
- Work Style: Hybrid
- On-site required on Day 1
- Required to come onsite for meetings or major projects as needed
- Pay Rate: $18.50/hour
- Availability: Monday–Friday only
- Hours vary 8:00 AM–6:00 PM, 32–40 hours/week. Extended hours are 8a – 9p.
- Possible OT ; may need availability 5:30 AM–8:00 PM
Benefits Customer Service Representative Job Description
- Build rapport quickly and respond to customers compassionately while delivering respectful, accurate, timely support via phone, email, and instant message
- Adapt your customer service approach to different member personalities and communication styles while maintaining professionalism and diplomacy on difficult calls
- Handle confidential information in accordance with HIPAA , Data Privacy laws , and company data security requirements
- Translate health & welfare and pension terms and complex plan information into clear, simple explanations members can understand and act on
- Read and interpret plan documents and online knowledgebase tools, gather relevant information, resolve immediate questions, and anticipate future member needs
Benefits Customer Service Representative Requirements
- High School Diploma or GED
- Open to varied backgrounds; Customer Service or Call Center experience preferred
- English-speaking candidates welcome
- Bilingual (Spanish or French) candidates encouraged (pay may vary based on bilingual status)
How to Apply
Please click to apply now! Austin Faris or an A-Line Team Member will reach out as soon as possible.
Phone: View phone number on ziprecruiter.com
Vacancy posted 3 days ago
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