Onsite IT Support Engineer - Desk-Side Escalations
HCL Technologies
HCL Technologies is seeking an Internal Field Support Engineer in Atlanta, GA, to provide advanced onsite technical support for Internal Quest Diagnostics environments. In this role, you will manage escalations, perform installations, and ensure service delivery aligns with expectations and ITIL frameworks. The ideal candidate will possess strong troubleshooting skills and have experience with various end-user devices and enterprise applications. The position offers comprehensive benefits and paid time off. #J-18808-Ljbffr HCL Technologies
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Avita Pharmacy is seeking a Service Desk Engineer II in Atlanta to support technical requests from employees. This onsite role involves troubleshooting hardware and software issues... ...The ideal candidate will have experience in IT service desk environments and a passion for...Suggested- ...Integris, located in Atlanta, GA, is seeking a Systems Technician responsible for frontline technical support for end-user issues like PCs and printers. You will be the initial point of contact for client inquiries, managing requests through email or the client portal....Suggested
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- Join to apply for the IT Help Desk Engineer 1 role at Tosca Join to apply for... ...you will be the first line of support for Tosca employees across... ...Tier 1 technical support to onsite and remote users through our... ...network, and access issues, and escalate them when necessary. Manage...Full timeWork at officeRemote workRelocationMonday to Friday
- ...services provider industry, supporting law firms and corporate... ...to grow your IT career. About the Role The IT Help Desk Technician is the first... ...customer-focused support to onsite users and remote employees... ...senior IT team members when escalating complex issues or...Work at officeLocal areaRemote workWork from home
$54k - $70.4k
The Service Desk Engineer II provides professional and courteous technical support to Avita employees and affiliates... ...issues. This is an "onsite" position based out of... ...MFA) and identifies and escalates potential security... ...or requires advanced IT troubleshooting knowledge...Temporary workLocal areaImmediate startRemote workWork from homeMonday to FridayFlexible hoursShift work- ...POSITION DESCRIPTION Desktop Support Technician Department:... ...incident documentation in the IT ticketing system, and resolution... ...communication with end users and timely escalation to maintain SLAs and... ...experience in a desktop support, help desk, or IT support capacity. •...Full timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift
- ..., Job: Service Desk Analyst Job ID:... ...Client : APS - IT Service Desk Analyst... ...line level 1 service desk support to APS schools and administrative... ...SLA's Escalate incidents to level 2 or... ...experience working as a desk side support analyst is a plus...Contract workWork experience placementRemote work
- Job Description Metasys Technologies is looking for multiple IT Help Desk Technician candidates for a contract opportunity. Position: IT Help-desk Technician Duration: 1+ month Location: Atlanta, GA 30308 Pay Rate: $15-$17/hr. on W2 Job Description: Candidates will...Contract work
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Kelly Recruiting is seeking candidates for an IT Help Desk Technician position in Atlanta, GA, for a contract opportunity lasting over a month. Candidates will primarily handle Level 1 help desk tickets, analyzing data and troubleshooting issues as needed. The ideal applicant...Hourly payContract work- ...: Job Title: Help Desk Analyst 2 (689398) Location... ...: Decatur, GA 30033 Onsite Duration: Long-Term Contract The IT Infrastructure Team is... ...I issues and Tier II support for issues beyond their... ...remotely and to provide desk side support as well....Long term contractWork at officeRemote work
- Trustpoint.One is looking for an Information Technology Help Desk Technician to join its team in Atlanta, Georgia. This role involves providing technical support across hardware, software, and networking issues for employees, ensuring efficient operational workflows. The...
- ...office. Description We are seeking an IT Support Specialist to join our team. The... ...support to incidents that are escalated from IT Technicians or the Service Desk Provide technical support during... ...much as 50 lbs. Ability to work onsite at H&K offices Minimum Education...Temporary workWork at office
- nLeague is seeking a Help Desk System Analyst in Atlanta to provide technical support for employees, focusing on Windows 11, Active Directory, and Microsoft O365. Candidates should have a minimum of 3 years in technical support roles and excellent communication skills....Full timeWork at office
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- Dormont Manufacturing Co is seeking an Analyst for their Enterprise Service Desk to serve as the initial contact for IT-related support requests. The role involves troubleshooting various issues, including desktops and software, and providing world-class client support....
- ...fulfillment through an onsite pharmacy. Our essential... ...Information Technology Support Specialist provides technical... ...responsible for help desk support, hardware and... ...Vendor Coordination Escalate tenant‑wide configuration... ...’ experience providing IT help desk, desktop...Hourly payFull timeTemporary workPart timeWork at officeMonday to FridayNight shiftWeekend work
- A tech support company is seeking an experienced L1 Support/Onsite Engineer based in Atlanta. The ideal candidate has 2-5 years of IT experience, strong communication skills, and excellent troubleshooting abilities. Responsibilities include delivering technical support...
- A leading IT solutions provider in Atlanta is seeking an experienced L1 Support/Onsite Engineer. The role involves delivering high-quality technical support and collaborating with teammates. Ideal candidates have 2-5 years of IT experience and possess strong communication...
$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership... ..., and serves as the primary escalation point for service desk issues.... ...guidance and troubleshooting support Conduct service desk... ...Qualifications ~ Bachelor's degree in IT, Business Administration, or...Contract workWork at officeShift work- ...hiring a Computer Operator 2 for an onsite contract opportunity in Atlanta, GA. This role will support data center operations,... ...operational documentation. Escalate issues according to established... ...university, or technical school in an IT-related field, or equivalent IT...16 hoursContract workWork experience placementWork at officeLocal areaNight shiftRotating shiftWeekend workDay shiftAfternoon shift
- ...Atlanta and Washington, D.C., is seeking a Service Desk Analyst, responsible for providing technical support to attorneys and business staff across the firm’s... ...The analyst plays a critical role in managing the escalation process for support issues. In addition, the position...Work at officeRemote work
$18 per hour
...Service Desk Analyst Req number: R8049 Employment type:... ..., and providing the technical support and customer service needed to... ...You’ll Do Provide General IT end-user support Utilize excellent... ...how-to” questions Properly escalate unresolved issues to the next...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwide- ...Service Desk Analyst II We are seeking a highly... ...day performing remote support and composing knowledge... ...the initial ticket, and escalate as necessary to other departments... ...Train with the Engineering department as well as... ...in progress ~3 years IT service desk experience...Work at officeRemote work
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