Payroll Specialist, LATAM

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Job Summary

The Payroll Specialist, LATAM is responsible for the accurate, compliant, and timely execution of payroll activities across multiple Latin American countries, utilizing third-party vendors such as ADP Celergo and Deloitte. This role partners closely with internal stakeholders and external providers to ensure adherence to complex local statutory, tax, and labor regulations, while supporting payroll transformations, process improvements, and ongoing compliance initiatives.

The role requires strong regional payroll expertise, the ability to work independently, and comfort navigating multi-country payroll environments with diverse regulatory requirements.

All candidates who progress to interview stages with our hiring leadership team will be required to take and pass a Spanish language assessment.

Schedule & Location

This is a full-time exempt office-based position with flexibility. Employee can be based out of any of our offices in the US including but not limited to: Johnston, RI, Norwood, MA, Boston, MA, Bellevue, WA, Plymouth, MN, Parsippany, NJ, Malvern, PA, Frisco, TX, Chicago, IL, Walnut Creek, CA, Woodland Hills, CA or Alpharetta, GA.

Language Requirements

• English: Required
• Spanish: Required

Highly Preferred Language Requirements

• Portuguese: Highly preferred

Payroll Processing - LATAM

• Manage and oversee end-to-end payroll operations for assigned LATAM countries in partnership with providers (e.g., ADP Celergo, Deloitte).
• Validate payroll inputs, calculations, and outputs including earnings, deductions, statutory contributions, and net pay.
• Ensure payrolls are processed accurately, on time, and in compliance with local legislation.
• Support off-cycle payrolls, retroactive adjustments, and special payments as needed.

Compliance, Regulations & Controls

• Maintain strong working knowledge of LATAM payroll legislation, social security, labor laws, and statutory reporting requirements.
• Monitor regulatory changes and coordinate implementation with vendors and internal partners.
• Ensure statutory filings, tax remittances, and year-end requirements are completed accurately and timely.
• Identify and escalate payroll compliance risks and recommend corrective actions.

Vendor & Stakeholder Management

• Act as primary operational contact for LATAM payroll vendors.
• Review vendor deliverables, SLAs, and issues; drive resolution of discrepancies.
• Partner with HR, Finance, Legal, Mobility, and Benefits teams to resolve payroll-related issues.
• Support audits, internal reviews, and data requests related to LATAM payroll activity.

Reporting, Reconciliations & Data Integrity

• Review and reconcile payroll reports, funding requirements, and general ledger impacts.
• Support payroll-to-GL reconciliations and downstream financial validation.
• Ensure employee payroll data integrity and confidentiality in accordance with data protection requirements.

Projects, Systems & Process Improvement

• Participate in payroll system implementations, migrations, vendor transitions, and enhancements.
• Support testing for payroll system updates, regulatory changes, and integrations (e.g., Workday to vendor).
• Identify opportunities to standardize and streamline LATAM payroll processes.

• Document regional procedures and controls.

Qualifications

Required Education

• Associate's degree or equivalent relevant work experience required

Highly Preferred Education

• Bachelor's degree in Finance, Accounting, HR, or related field preferred
• Certified Payroll Professional (CPP) preferred

Required Work Experience

• 5+ years of payroll experience with demonstrated LATAM regional payroll responsibility
• Hands-on experience with multi-country LATAM payroll processing

Highly Preferred Work Experience

• Experience working with ADP Celergo and/or Deloitte strongly preferred
• Experience partnering with third-party payroll providers in a global or regional model preferred
• Prior exposure to Workday payroll integrations preferred

Required Skills & Competencies

• Strong knowledge of LATAM payroll legislation, statutory deductions, and labor practices
• High attention to detail with strong analytical and reconciliation skills
• Ability to work independently and manage multiple countries and deadlines
• Effective communication with internal stakeholders and external vendors
• Comfortable working in a matrixed, global environment
• Proficiency in Excel, Word, and Outlook

The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.


FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.