Air Operation Agent

Operations Air Agent

Compensation: $30.00 - $33.00 per hour

Available Schedule: Sunday - Thursday, 5:30 PM - 2:30 AM

Core Responsibilities & Duties:

• Ensure import/export processes are completed in compliance with all applicable regulations and procedures
• Work within the Aviation Vertical AOG Operations team to complete shipments from start to finish
• Review and identify areas to maximize profitability
• Maintain and develop customer relationships
• Ensure all billing is carried out within a timely fashion and monitor input of purchase costs into the system to enable accurate billing and profit reporting
• Ensure quotations are responded to in a timely fashion dependent on customer requirements
• Ensure all mandatory training is completed within the required time frames
• Other duties as assigned

Job Requirements & Qualifications:

• Import/Export experience essential
• Proven industry experience
• Solid background in US Customs law and procedures
• Sound knowledge of Microsoft Word, PowerPoint, Excel
• Dangerous Goods Compliant an advantage
• The ability to work proactively using own initiative
• Proven communication skills, both written and verbal
• Previous experience dealing with a varied customer base
• Capacity to build strong relationships
• Ability to consider several possible options and decide on most appropriate method
• IT skills to an appropriate level
• Excellent process and planning skills
• Strong commercial awareness; Understands impact of actions

What We Offer:

• Competitive base salary
• Paid time off within the first year of employment, sick time and holidays
• Company provided life insurance
• Health, vision, and dental insurance options
• Commuter benefit plan
• Optional supplemental life insurance
• 401(k)
• Wellness program
• A great place to work with a terrific culture