Community Engagement Manager

Join Our Caring Community

The Community Engagement Manager will play a pivotal role in expanding our patient base, enhancing our presence, and fostering meaningful relationships within the community. This position is responsible for leading a dynamic team of professionals dedicated to driving new patient acquisition through strategic outreach and engagement initiatives.

Responsibilities:

• Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
• Facilitate training programs to enhance team skills in community outreach and patient acquisition.
• Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
• Build and maintain strong relationships with local organizations, businesses, and community leaders.
• Organize and participate in community events and health fairs to engage potential patients.
• Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
• Ensure all community engagement activities comply with healthcare regulations and organizational policies.
• Stay informed about industry trends and best practices.

Required Qualifications:

• Bachelor's degree in business, marketing, or related field.
• 3+ years of experience in field sales, with at least 1 year in a leadership role.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to analyze data and market trends to inform strategic decisions.
• Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
• This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This is a field sales position, not work from home, and may require evening or weekend hours.

Preferred Qualifications:

• Bilingual Spanish

Scheduled Weekly Hours 40

Pay Range $86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.