IT Project Manager

IT Project Manager

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

This position is responsible for the management of IT projects involving the development and implementation of business processes in technologies to meet identified business needs, acquiring, and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality. This role involves the adoption and adaptation of project management methodologies based on the context of the project and selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The IT Project Manager has the following responsibilities:

• Takes full responsibility for the definition, approach, facilitation, and satisfactory completion of medium-scale and large-scale projects (typically with direct business impact and firm deadlines).
• Identifies, assesses, and manages risks to the success of the project.
• Ensures that realistic project plans are maintained and ensures regular and accurate communication to stakeholders.
• Adopts appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Ensures quality reviews occur on schedule and according to procedure.
• Manages the change control procedure and ensures that project deliverables are completed within agreed cost, timescale, and resource budgets, and are signed off.
• Provides effective leadership to the project team and takes appropriate action if team performance deviates from agreed tolerances.
• Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders.
• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefits.
• Leads and manages projects often involving multiple internal and external constituents and matrix partners.
• Manages scope and risk to ensure commitments are achieved within agreed upon time, cost, and quality parameters.
• Monitors, controls, and validates financial forecast, resources, and capital costs against the project budget and provides ongoing reconciliation of resources and other related project expenditures in alignment with project stakeholders' expectations.
• Develops communication plans and appropriate vehicles to execute on responsibilities.
• Represents the project in briefings to sponsors, key stakeholders, governance, and inter-department forums.
• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated project schedule and delivery plan.
• Develops the project charter, integrated project plan, resource plan, risk plan, and related project management artifacts; publishes periodic project status reports.

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor's degree in Computer Science, Information Systems, Business, or related field.
• Minimum of five (5) years of demonstrated outcomes delivery across different types of high-value IT projects or equivalent experience of which three (3) years should be hands on project management in an IT environment managing a variety of complex projects.
• Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences.
• Demonstrated experience successfully managing multiple projects within agreed to scope, schedule and budget.
• Possess exceptional interpersonal skills, communication skills, facilitation skills, and the ability to assess and manage client expectations.
• Demonstrated the ability to make decisions based on what is best for the organization and stakeholders.
• Experience in dealing with problems and issues, managing resolutions, corrective actions, lessons learned and the collection and dissemination of relevant information.
• Demonstrated experience and proficiency in vendor management and contract management.
• Additional Desired Preferences: Plans, schedules, and monitors work to meet time and quality targets. Facilitates collaboration between stakeholders who share common objectives. Selects appropriately from applicable standards, methods, tools, and applications. Seeks specialist knowledge or advice when required to support own work or work of immediate colleagues. Experience in implementing stakeholder engagement/communications plans. Experience in collecting and using feedback from customers and stakeholders to help measure effectiveness of stakeholder management. Experience in developing and enhancing customer and stakeholder relationships. PMP or Scrum Certification preferred.

Supervisory Responsibilities: None, this is an individual contributor role.

Benefits: USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $90,000.00 – $113,450.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons.