Workplace Exp Coordinator

Workplace Exp Coordinator

Pay Rate: $24-25/HR Location: 2323 Victory Ave, Dallas - M-F 8-5

Resource's typical working day | What You'll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.

Must Have Skills:

• Customer service and hospitality
• Communication and interpersonal skills
• Problem-solver
• Team player
• Ability to follow basic work routines and standards in the application of work
• Strong organizational skills with an inquisitive mindset

Years of Experience: 2+ years of experience in hospitality and/or related industries

Education: High School Diploma or GED

Software skills:

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Basic computer functions

Interview Process: 1 virtual and 1 onsite interview

Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.