Workplace Exp Coordinator
AA2IT
Workplace Exp Coordinator
Pay Rate: $24-25/HR Location: 2323 Victory Ave, Dallas - M-F 8-5
Resource's typical working day | What You'll Do:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Must Have Skills:
- Customer service and hospitality
- Communication and interpersonal skills
- Problem-solver
- Team player
- Ability to follow basic work routines and standards in the application of work
- Strong organizational skills with an inquisitive mindset
Years of Experience: 2+ years of experience in hospitality and/or related industries
Education: High School Diploma or GED
Software skills:
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Basic computer functions
Interview Process: 1 virtual and 1 onsite interview
Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
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