Assistant Deli Department Leader

Job Description

Job Description

Responsibilities:

• Promote trust and respect among associates. 
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. 
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. 
• Assist with monitoring and control supply expenses for the department. 
• Assist with managing cash control, sales and cash items and records for the store. 
• Manage the scheduling of Front-end associates to provide adequate department coverage. 
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. 
• Assist with creating and execute budgets and scheduling of labor in partnership with store management. 
• Assist in the development and implementation of department action plans to achieve desired results. 
• Collaborate with Front-end associates and promote teamwork. 
• Display a positive attitude. 
• Stay current with present, future, seasonal and special ads. 
• Adhere to all food safety regulations and guidelines. 
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. 
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. 
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. 
• Notify management of customer or employee accidents. 
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. 
• Adhere to all local, state and federal laws, and company guidelines. 
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation. 

Qualifications:

Minimum:

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Retail or Customer Service experience.

Desired:

• High school diploma or equivalent.
• Management experience.
• Second language (speaking, reading and/or writing).