Student Programs Manager

Department
BSD PSM - Curriculum

About the Department
The Pritzker School of Medicine is one of few medical schools to be located physically on its University campus, offering both intellectual and social advantages to students who spend their medical school years within a vibrant, multidisciplinary intellectual community. Most importantly the opportunity for collaborative research and study is outstanding: all divisions of the University and its professional schools are located within steps of the hospital, as are the extensive biological and physical sciences research laboratories, thus providing a rich array of opportunities for our medical students.

Job Summary
The Student Programs Manager will have responsibility for providing a high level of program management, administrative support and logistical support in the Student Affairs and Programs unit of the Pritzker School of Medicine. This student-facing position requires exceptional interpersonal and operational skills in planning and executing initiatives, programs, and activities that advance the excellence of the medical education experience at the University of Chicago.

Responsibilities

• Responsible for the coordination of many student events, which requires functioning as the liaison between PSOM and the faculty, students, staff, and students' families. High profile events include, but are not limited to Orientation, White Coat Ceremony, Honor Society Inductions, Graduation Events and other student activities.
• Provides support for (a) Pritzker's Wellness Initiative, including serving as a liaison with University Student Wellness, (b) Pritzker's student -run Free Clinics and community outreach activities, as well as (c) various other initiatives.
• Provides administrative support to the faculty Dean of Students, Associate Dean of Students and Professional Development, and the Executive Director of Student Affairs. Works with Student Programs team to monitor, oversee and coordinate all Student Affairs & Programs timelines, planning, and event delivery.
• Maintains and updates Pritzker Website, Calendars, Student Listservs, and other online resources which provide information for students and Pritzker community.
• Manages student reimbursements, ordering, vendor payments and other financial activities following University, BSD, and Pritzker guidance, using University systems such as Oracle, GEMS, and the suite of options through the Knowledge & Support Center.
• Maintains organizational records and archives relevant information and program materials. Receives a moderate level of guidance and direction.
• Markets student activities programming throughout the year.
• Coordinates with the students and staff to develop activities, programs, and initiatives related to student life, and/or community involvement. Develops and implements straightforward programming.
• Markets student activities programming throughout the year. Develops and implements protocols for evaluating the effectiveness of programs.
• Performs other related work as needed.

Minimum Qualifications

Education:
Minimum requirements include a college or university degree in related field.

Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

• Bachelor's degree.
• Master's in Higher Education Administration strongly preferred.

Experience:

• Two or more years of program management experience strongly preferred.
• Experience in student services or customer service strongly preferred.
• Experience in an academic or medical center environment.
• Experience with website/content management strongly preferred.
• Employment in increasingly responsible positions which require handling sensitive and confidential information is desirable.

Preferred Competencies

• Working knowledge of MS Office.
• Must be proficient in Microsoft Excel, PowerPoint, Outlook, and other common software programs used in support of administration.
• Must possess superior interpersonal and communication skills, both verb and written.
• Must be highly self-motivated and able to work independently and as a team member.
• Must have the ability to identify challenges, formulate responses, and implement effective strategies to ensure the excellence of medical education administration at the University of Chicago.
• Must be able to enthusiastically support the initiatives of the school and support the faculty Dean of Students, Associate Dean of Students and Professional Development, the Executive Director of Student Affairs, and medical students, while being able to maintain a calm and courteous demeanor and to work productively in managing a heavy workload.
• Must be able to prioritize work that often has competing deadlines and must have a keen eye for the highest attention to detail.
• Must be able to problem-solve and follow an issue through to resolution.
• Must be flexible, adaptable and have the ability to learn from experience. Must be able to maintain proper professional boundaries with students.
• Demonstrated ability to think clearly and to work productively with various individuals with diverse work styles and personalities.
• Must possess superior judgment, sensitivity, and tact in handling confidential issues in working with faculty, students, and administrative staff all while maintaining professional and appropriate boundaries.
• Must be able to receive and reflect on feedback that is provided.
• Exceptional student-centeredness.
• Relationship-building and collaboration skills.
• Strong program and committee management skills
• Process improvement and operational excellence skills.
• Ability to demonstrate initiative and ownership.
• Excellent written and verbal communication.
• Adaptability and willingness to pitch in.
• Project management.
• Technology and systems fluency.
• Professional judgment and discretion.

Working Conditions

• Office Environment.
• Weekend/Evening Hours: As needed.

Application Documents

• Resume (required)
• Cover Letter (required)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
Student Affairs & Services

Role Impact
Individual Contributor

Scheduled Weekly Hours
40

Drug Test Required
No

Health Screen Required
No

Motor Vehicle Record Inquiry Required
No

Pay Rate Type
Salary

FLSA Status
Exempt

Pay Range
$60,000.00 - $80,000.00
The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call View phone number on click.appcast.io or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.