Talent Development Supervisor

A Little About Us At Dungarvin, we are more than a provider of support services; we're a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we've been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. As a Dungarvin employee, you'll be at the heart of that mission. You'll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. We Offer Work Environment: Hybrid (2-3 days per week in office) in Garner, NC Compensation: $66,400 Fixed Annual Rate Team Culture: Supportive, collaborative, and growth-focused culture. Work Schedule: Typically, 8 AM -- 5 PM ET. Some travel is required, for intermittent overnight trips. Retirement Plan: 401 K plan with employer match after one year of service. Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave Company-Provided Hardware and Cellphone Stipend: All necessary equipment will be provided, along with a monthly stipend for cell phone expenses. Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid long‑term disability and life insurance. Job Mobility: Dungarvin's multi‑state footprint allows internal job mobility nationwide. Mileage Reimbursement: $0.50 per mile What You'll Do Lead & Coach: Supervise regional training staff, provide ongoing coaching, and support professional development through evaluations and mentorship. Drive Training Excellence: Oversee New Staff Orientation (NSO) and continuing education programs to ensure timely, high-quality delivery. Design & Develop: Create and update engaging training content, manuals, and resources aligned with adult learning principles. Collaborate Cross-Functionally: Work with Operations, HR, and leadership teams to identify skill gaps and prioritize training initiatives. Ensure Compliance: Maintain instructor certifications and ensure all training aligns with policies, regulations, and Dungarvin's service philosophy. Track & Improve: Monitor training effectiveness using feedback and key metrics like completion rates, certifications, and learner satisfaction. Leverage Technology: Utilize Learning Management Systems and training software to deliver, track, and analyze training across multiple locations. Maintain Records: Ensure accurate documentation of training activities, certifications, and billing (where applicable). Qualifications Must Have Work Experience: 2+ years of experience or education in staff training or developing training programs and curricula. Technical Proficiency: Skilled in Microsoft Office Suite, virtual platforms, and familiar with e-learning tools, Learning Management Systems, and content authoring software. Leadership Skills: Strong leadership and team management abilities. Training Design Expertise: Proven experience in developing and implementing effective training programs using adult learning principles and instructional design best practices. Physical requirements: Instructors must demonstrate physical coordination and skill, which may include the ability to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half‑squat position while keeping their back straight. Nice to Have Training & Certifications: Certified (or willing to become certified) in CPR, CBRF First Aid, Fire Safety, Standard Precautions, CPI/MANDT, and other required Dungarvin or state trainings. Regulatory Knowledge: Familiarity with care industry regulations and compliance standards such as HIPAA, OSHA, CBRF, and Medicaid. Relevant Experience: Previous work in human services, healthcare, or developmental disabilities. Skills Critical for Success Leadership & Coaching Communication Data-Driven Improvement Collaboration & Alignment Adaptability & Initiative Needs Assessment & Project Management Inclusion & Conflict Resolution Performance Measurement Strategic & Emotional Leadership Important Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Compass, Cambrian and Dungarvin are affirmative action and equal opportunity employers. #J-18808-Ljbffr