Accounts Receivable Specialist

Job Description

Job Description

We are looking for an Accounts Receivable Specialist to support day-to-day receivables operations for a long-term contract opportunity in Mills River, North Carolina. This role focuses on maintaining accurate customer accounts, applying incoming payments, and driving timely commercial collections while partnering with internal teams to resolve billing questions. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced accounting environment.

Responsibilities:
• Monitor customer accounts to identify outstanding balances and take timely action to secure payment from commercial clients.
• Apply incoming payments accurately and reconcile remittances to ensure account records remain current and complete.
• Prepare and review invoices, credits, and related billing documents to support accurate customer charging.
• Investigate payment discrepancies by coordinating with customers and internal departments to resolve account issues efficiently.
• Maintain detailed collection activity notes and follow established processes to reduce overdue receivables.
• Reconcile accounts receivable balances and assist with reporting that supports month-end close and cash tracking.
• Respond to customer inquiries regarding account status, payment history, and billing concerns with professionalism and accuracy.• Experience working in accounts receivable, billing, or a closely related accounting support function.
• Background handling commercial collections and communicating with business customers about outstanding invoices.
• Working knowledge of cash application processes and account reconciliation practices.
• Ability to review transactional details carefully and resolve discrepancies with a high degree of accuracy.
• Proficiency with standard accounting systems and Microsoft Office tools, especially spreadsheet-based tracking.
• Strong written and verbal communication skills with the ability to collaborate across finance and customer-facing teams.