General Manager
Flow Control Group
About Us Hughes Primeau Controls (HPC) is a Manufacturer's Representative and Distributor specializing in heat tracing, valve, and instrumentation products for industrial markets in Ohio, Western Pennsylvania, West Virginia, and Michigan. Our heat trace design team provides complete design packages and field supervision; our valve division provides sizing, support, assembly, and testing for control valve and automated valve applications. HPC has been in business for over 35 years. Visit our Website: hpcflow.com Responsibilities & Qualifications Summary The General Manager owns full P&L and operational leadership for Hughes-Primeau Controls LLC, an engineered solutions and distribution business built around heat trace and instrumentation/valve product lines. This role succeeds a long-tenured General Manager/owner and is responsible for sustaining the operational excellence, customer trust, and technical credibility that built the business, while directly leading the commercial (customer-facing) team to drive continued growth. The General Manager serves as both the senior operational leader and the leader of the commercial function, owning go-to-market strategy, customer relationships, and revenue growth alongside operational and P&L accountability. Key Responsibilities Own full P&L accountability for Hughes-Primeau Controls, including revenue, margin, and operating cost performance Directly lead the Outside Sales Team, driving go-to-market strategy, new market/customer expansion, and growth initiatives Directly lead the Operations Manager and oversee day-to-day operational performance across the shop and fulfillment functions Serve as the senior escalation point and relationship steward for the company's key supply partners Retain and develop technical and institutional knowledge across the business, reducing single-point-of-failure risk Lead talent development and succession planning within the leadership bench Report performance, risks, and strategic initiatives to executive leadership Uphold and evolve the company's reputation for technical expertise and customer responsiveness in engineered heat trace and engineered flow solutions Qualifications Proven P&L leadership experience in industrial distribution, engineered solutions, or a related technical/manufacturing environment Experience leading a commercial/outside sales function, including go-to-market strategy and customer relationship growth Experience managing key supplier/principal relationships in a distribution or manufacturers' rep model Strong operational leadership skills, including direct oversight of an Operations Manager and shop/fulfillment functions Ability to build trust quickly with legacy customers, suppliers, and employees during a leadership transition Technical fluency in heat trace, valves, or process instrumentation preferred; ability to engage credibly with engineering/technical teams required Demonstrated ability to develop talent and build organizational depth, not just manage day-to-day operations Willingness to travel approximately 10–15% for customer visits, supplier/principal relationship management, and site oversight #FCGcareers
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