Restaurant Manager

Hospitality ManagerWe are opening a new restaurant in La Jolla!The Hospitality Manager supports the daily operations of the restaurant by leading the front-of-house team, creating memorable guest experiences, and ensuring service standards are executed with consistency and care.This role partners closely with culinary leadership to create a seamless connection between the kitchen and the dining room. It's a hands-on leadership role for someone who loves developing people, thrives in a fast-paced environment, and takes pride in creating a welcoming, high-energy restaurant culture.Key ResponsibilitiesOwn the Guest ExperienceLead service with a hands-on presence in the lobby/dining room, ensuring every guest feels welcomed and cared forCreate a guest experience that reflects our commitment to clean, thoughtfully prepared food and genuine hospitalityAnticipate guest needs, respond to feedback with care, and turn service challenges into memorable recovery momentsManage and Develop the Front-of-House TeamTrain and mentor service team members on hospitality standards, service flow, and guest engagementProvide real-time coaching and thoughtful feedback during serviceRecognize strong performance and help team members grow in confidence and capabilityLead Service & Dining Room OperationsLead service shifts and maintain a strong presence on the floorEnsure clear communication between the front of house and kitchen to support smooth, efficient serviceMaintain high standards for organization, cleanliness, and presentation throughout the restaurantSupport Operational ExcellenceEnsure service + hospitality philosophy, safety standards, and operational procedures are consistently followedSupport scheduling, staffing, and shift coverage to maintain strong service executionHelp the team stay organized and focused during high-volume service periodsBuild a Culture of CareHelp create a workplace where team members feel supported, respected, and proud of the work they doLead with professionalism, empathy, and accountabilityReinforce goop kitchen's commitment to people-first leadership and a culture of growthRequirements2+ years of restaurant leadership experience (Assistant Manager, Manager, or Service Leader)Experience in full-service, fast casual or hospitality-driven restaurant environments preferredPassion for food, hospitality, and creating exceptional guest experiencesStrong leadership, communication, and problem-solving skillsAbility to stay organized and lead effectively in a fast-paced environmentComfortable working evenings, weekends, and holidays as neededAble to stand for extended periods and lift up to 25 lbsBenefitsCompetitive salary and benefits packageMedical, Dental and Vision insurancePaid time off401k matchAnnual cell phone reimbursementEmployee discount.Opportunity to build and work in a dynamic and innovative environment.A chance to make a meaningful impact on a rapidly growing brand.About goop kitchengoop kitchen is an upscale fast-casual concept, founded by Gwyneth Paltrow in 2021, serving real, clean, and delicious food made-to-order. The brand focuses on thoughtfully sourced ingredients and chef-driven menus designed primarily for delivery and takeout.