Digital Site Coordinator - Remote

Job Title

Johnny Was, LLC

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort and artistic expression. California Dreaming the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it embodies.

Position Overview

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.

Essential Job Functions

• Support evolving ecommerce workflows and process improvements as systems and platform capabilities advance.
• Product Attribution & Site Experience
• Support ongoing optimization of product attributes and taxonomy to improve customer navigation, conversion and merchandising flexibility
• Content & Copy
• Partner with ecommerce and creative teams to ensure digital content is accurate, timely and aligned with seasonal storytelling and customer experience goals.
• Site Merchandising & Execution
• Support adoption of new platform capabilities and tools that improve ecommerce execution and customer experience
• Reporting & Data Support
• Product Data & Setup
• Pull and prepare approved product data from PLM systems (Backbone) for ecommerce site execution.
• Utilize ecommerce systems and tools, including Excel and product management platforms to clean, organize and transform product data.
• Support accurate and efficient product onboarding and execution.
• Support ecommerce product readiness, including onsite categorization, customer-facing attributes, and digital merchandising execution
• Review and validate product information to ensure accuracy, completeness, and alignment with merchandising and customer experience goals.
• Execute and maintain product attribution and tagging to support navigation, filtering, search relevance and onsite navigation (e.g., color, fit, fabrication, category)
• Support creation and maintenance of product description and customer-facing content in alignment with brand guidelines and merchandising priorities
• Support onsite copy updates and product descriptions in alignment with brand voice
• Support product launches, collection updates, site content changes and promotional execution across the site
• Ensure accuracy of product listings, pricing, promotional messaging and product availability
• Perform QA validation across product pages, navigation, search results and promotional experiences to ensure a seamless customer journey
• Compile and organize product and site data using Excel
• Support reporting needs and help identify opportunities to improve data accuracy, operational efficiency and ecommerce execution processes

Education and Certifications, Experience and Skills, and Competencies

• 13 years of experience in eCommerce, digital merchandising, or related field
• Strong data management skills, including experience working with systems, product platforms and Excel (data manipulation and formulas required, i.e. vlookup/index match)
• Experience with PLM/PIM systems (Backbone or similar preferred)
• Strong attention to detail and organizational skills
• Experience supporting digital content, copy updates and ecommerce merchandising execution.
• Understanding of ecommerce taxonomy, product attribution, site merchandising and customer navigation best practices
• Ability to manage multiple tasks in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• Familiarity with eCommerce platforms such as SFCC (Salesforce Commerce Cloud) and Shopify is a plus
• Comfort adapting to evolving systems, tools and ecommerce processes
• A detail-oriented, execution-focused mindset
• Interest in eCommerce, digital experience and product storytelling
• Ability to balance operational accuracy with brand presentation, merchandising priorities and customer experience needs.

Starting Range: $75,000.

All qualified applicants with criminal histories will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Change Act. This position requires customer interaction and access to funds, merchandise, and private information. The Company reserves the right to withdraw contingent offers of employment on the basis of criminal convictions that may have a direct, adverse, and negative bearing on the ability to perform these job duties.

If you are interested in this opportunity, please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at View phone number on click.appcast.io.

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