Receptionist

Receptionist / Stylist Trainee – Great ClipsGreat Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.A training opportunity for cosmetology or barbering students nearing graduation and preparing for a career behind the chair.• Welcome guests, answer phones, and provide great customer service• Maintain salon cleanliness and sanitation• Train and build skills to transition into a stylist role after graduation• Must be enrolled in cosmetology or barbering school and nearing graduationWhat are salon owners looking for in a great Receptionist?Warmly greet customersCommunicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time MonitorProcess transactions and issue receiptsGeneral knowledge of retail products and the ability to make recommendationManage the flow of customers between check in and the serviceMaintain cleanliness and sanitation of the front desk and lobby areaManage answering phoneInform customers about servicesUpdate customer records with contact informationAssist stylists in maintaining salon cleanliness and sanitationCommitment to work a flexible schedule, including peak timesDedication to great customer serviceAbility to work in a fast-paced environmentAbility to efficiently and effectively resolve customer issuesSounds good, right? Then the salon owner wants to hear from you! Do what you love doing with a great brand. Join a Great Clips salon team today.