Drain Service Technician

Drain Technician – Charlotte, NC Jumpstart Your Career with WyattWorks Plumbing! Ready to build a career with a company that values hard work, integrity, and doing things the right way? WyattWorks Plumbing is growing in Charlotte, NC, and we're looking for a Drain Technician to join our team! WyattWorks has been family-owned and operated for nearly 40 years. We've built our reputation around exceptional customer service, strong training, and our “Consider it Done” attitude. We're bringing that same culture and level of service to homeowners throughout the Charlotte area. Your Role As a Drain Technician, you'll work directly with homeowners to diagnose drain problems, provide solutions, and get their homes flowing again. You'll be expected to provide an excellent customer experience—not just clear a drain. That means communicating with homeowners, explaining what you find, presenting options, and helping customers make informed decisions about their homes. Experience is preferred, but we're willing to train the right person with the right attitude and work ethic. What You'll Do Diagnose residential drain and sewer issues Perform drain snaking and clearing Communicate findings and options clearly with homeowners Work with Camera Technicians and other team members when additional solutions are needed Follow the WyattWorks Service System Maintain a clean, organized, and fully stocked company vehicle Properly manage tools, equipment, and inventory Provide a professional, five-star customer experience Work with urgency while never sacrificing quality or safety What We Offer 100% paid medical, dental, and vision insurance for you AND your family Retirement plan with company match Paid holidays and vacation time Ongoing Nexstar training and professional development Fully stocked and maintained company truck Company-provided iPhone and iPad Gas card Company-provided uniforms Dispatch from home WyattWorks Bonus Pay Plan Weekly team meetings and training Opportunities to grow as our Charlotte location grows What We're Looking For We're looking for someone who is dependable, motivated, comfortable working with homeowners, and ready to be part of a team. Our team lives by 5 Core Values: Team PlayerWe win together and help each other get the job done. Goal DrivenWe set goals, track results, and always look for ways to improve. “Consider it Done” AttitudeWhen we say we're going to take care of something, we take care of it. Do What's RightIntegrity comes first—for our customers, our teammates, and our company. Sense of UrgencyWe move with purpose and understand that our customers are counting on us. Requirements Valid driver's license and acceptable driving record Ability to pass required pre-employment screening Strong verbal and written communication skills Professional appearance and attitude Ability to safely operate drain-cleaning equipment General construction, plumbing, or drain experience is a plus Comfortable working independently and as part of a team Willingness to learn, train, and improve Ready to Join WyattWorks Charlotte? We're building something special in Charlotte, and we're looking for people who want the opportunity to grow with us—not just work for us. If you're hardworking, coachable, customer-focused, and ready to build a career in the trades, we want to hear from you. #J-18808-Ljbffr