Sr Content Designer
Onward Search
A leading financial services company is hiring a Sr Content Designer to support a team focused on creating user-centered help content. This position is based in Brooklyn, onsite, 5 days a week for a 3‑4 month contract to start. Join a dynamic organization committed to enhancing payment product experiences through clear, accessible content. Sr Content Designer Responsibilities UX writing for apps, web, and complex process screens Supporting legacy redesigns and net new product launches Ensuring clarity, accuracy, and regulatory compliance Acting as on‑call support for high priority content needs Develop clear, engaging help articles, FAQs, tooltips, and educational materials for payments products to support user onboarding and activation. Ensure content consistency by contributing to style guides, content patterns, and design standards. Create reusable content components and identify opportunities for standardization across platforms. Sr Content Designer Qualifications Over 5 years of experience in content design, UX writing, or related fields with a strong portfolio. Proven ability to craft help and instructional content for digital products. Experience working within established design systems and content standards. Skilled in collaborating with product and technology teams, with strong stakeholder management skills. Proficiency with tools such as Figma, Lucid, Confluence, or Miro. A background in payments, financial services, or banking is preferred; familiarity with AI tools and accessibility standards (WCAG 2.1 AA) is a plus. Perks and Benefits Medical, Dental, and Vision Insurance. Life Insurance. 401(k) Program. Commuter Benefit. eLearning and Ongoing Training. Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks. If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success. #J-18808-Ljbffr ONWARD SEARCH
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