Furniture Service Technician (Road Tech)

Job Description

Job Description

Description:

We are seeking a skilled and customer-focused Furniture Service Technician to join our growing team. The Furniture Service Technician is responsible for providing professional on-site furniture service, repair, inspection, assembly, and warranty support at customer homes and commercial locations.

This position requires travel throughout an assigned service area to inspect, diagnose, and resolve furniture-related issues while providing exceptional customer service and maintaining the highest standards of workmanship.

The Furniture Service Technician will diagnose and perform both warranty and non-warranty repairs involving a variety of furniture products, including wood furniture, upholstered furniture, leather and fabric, motion furniture, recliners, and case goods . The successful candidate will be knowledgeable, dependable, detail-oriented, and able to communicate professionally with customers regarding repair procedures, product care, and service expectations.

As a representative of the company in customers’ homes and businesses, the Furniture Service Technician is expected to maintain a professional appearance and demeanor, demonstrate respect for customers and their property, and provide outstanding service during every visit.

• High school diploma or equivalent required.
• Previous experience in furniture repair, woodworking, upholstery, cabinetry, or a related mechanical service field preferred.
• Working knowledge of furniture construction, reclining mechanisms, upholstery materials, and wood finishing techniques preferred.
• Valid driver's license with an acceptable driving record.

PHYSICAL DEMANDS

Lift, lower, push and pull all sizes of furniture up to and in excess of 100 lbs. Making repairs to furniture requires lifting, bending, kneeling, stooping and moving furniture items to accommodate the repairs.  Work in residential, commercial, warehouse, and outdoor environments under varying conditions.

Walker Furniture offers Full-Time employment benefits such as:

• Paid vacation & sick time
• A comprehensive medical and dental plan
• Paid Holidays
• Generous employee discounts
• 401K Benefit with employer matching contributions