Accounts Payable Coordinator-Vendor Relations
NAPA Auto Parts - Genuine Parts Company
Accounts Payable Coordinator - Vendor Relations
The Accounts Payable Coordinator - Vendor Relations serves as a secondary point of contact for major inventory suppliers, account reconciliations, supplier communications, and resolution of open issues or disputes. This role serves as a liaison collaborating with suppliers and internal cross-functional teams to resolve discrepancies, reconcile accounts, and improve invoice processing efficiency. The coordinator delivers high-quality customer service while ensuring compliance with company policies and accounting standards with all internal and external customers.
Responsibilities
- Responsible for reporting, communicating, and coordinating workflow to ensure invoices are processed within defined service level agreements and according to departmental guidelines/procedures for onshore & offshore teams
- Responsible for creating and analyzing various daily and weekly reporting to provide directions to various teams and provide status updates to leadership
- Responsible for review, research, and resolution of JDE AP invoice variance workbench daily
- Responsible for training Vendor Relations Specialists including new specialist training and changes of policies and/or procedures with existing Specialists
- Serves as a first escalation point of contact for AP issues from major inventory suppliers
- Responsible for building and maintaining effective relationships with supplier account representatives and internal business partners
- Ensures Statement Specialists schedule and conduct monthly supplier conference calls to review account statuses, aged balances, and unresolved issues, offering direct support and guidance.
- Ensures consistent and timely communication with suppliers between conference calls.
- Ensures Statement specialists are maintaining current and accurate records of open statement items in PeopleSoft Statement database
- Responsible for Statement specialist audit scorecard completion monthly
- Research & resolve invoice discrepancies, issues & unapplied credits, utilizing internal systems including EDI, JD Edwards, Kofax Total Agility & PeopleSoft
- Analyze root cause and communicate with suppliers regarding past due invoices, disputes and billing or process inefficiencies
- Review and Resolve documents timely in assigned designated workflow software Kofax Total Agility
- Review and Resolve Service Now tickets timely
- Creates and monitors Production daily dashboard.
- Creates and monitors Statement database status reporting weekly
- Creates and monitors Received Not Vouchered reporting weekly
- Build strong partnerships and collaborate with internal and external departments to resolve issues timely
- Responds to inquiries and provides excellent customer service to internal customers
- Assists as backup for specialist duties
- Ensures all month-end tasks, requirements, and reporting are completed timely
- Additional tasks and projects assigned by Management
Qualifications
- A firm understanding of basic AP and Accounting Principles
- Excellent research and resolution skills
- Excellent analytical, problem solving and decision-making skills
- Exceptional oral and written communication & customer service skills
- Ability to work on multiple assignments with competing priorities
- Ability to work in a fast-paced environment as a self-motivated team member
- Excellent organizational skills and attention to detail
- Initiative-taking; able to effectively prioritize tasks and organize schedule
- Demonstrates a sense of urgency and ability to meet deadlines
- Self-starter, able to work in fast paced environment
- Strong work ethic and self-motivation skills
- Results-driven
- Collaborator
- Positive Attitude
- Conflict Management Skills
- Leadership attributes
Preferred Qualifications
- High School graduate or higher
- JD Edwards and PeopleSoft experience preferred
- 2+ years' experience with high volume Accounts Payable Inventory 3-Way Match environment preferred
- Intermediate Excel knowledge required
Physical Demands / Working Environment
- Primarily performed in a professional, climate-controlled office setting, with occasional field responsibilities.
- Position requires working on-site in the office four (4) days per week. The fifth workday may be performed remotely, subject to business needs and manager approval.
- Prolonged sitting (78 hours daily) with frequent computer and 10-key use.
- Occasional standing, walking, bending, and lifting of light objects up to 25 pounds.
- Continuous close vision required for detailed financial data; adequate hearing for phone and virtual communication.
- Requires sustained concentration, attention to detail, and ability to manage multiple deadlines.
Vacancy posted 15 hours ago
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