Certification Specialist
Accreditation Commission for Health Care (ACHC)
At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty and quite simply, excellence. If you share our passion for transforming the health of our communities and would like to experience and promote the ACHC difference, we'd love to have you join our team.
We are currently looking for a Certification Specialist to have oversight and responsibilities related to ACHC hospital certification programs, including development, revision, and interpretation of standards, conducting surveys in accordance with qualifications, document review, and program education. This person will also represent ACHC at various industry functions as directed.
The successful candidate will have seasoned experience in a hospital clinical role, specifically with a solid working knowledge of regulatory and industry guidelines related to disease- specific certification programs, such as Stroke and Cardiac Certification. The ability to successfully function in a fast-paced environment, both independently and on a team is also key, as is excellence in written communication and interpersonal skills.
Job Responsibilities
- Provide support to certification programs for daily operational processes.
- Provide standards interpretation for customers and department staff.
- Conduct surveys and midcycle reviews.
- Complete the review of the survey findings and deficiency report.
- Participate as an active member of the Accreditation Review Committee.
- Review Plans of Correction (POCs) submitted by providers for accuracy and completeness.
- Complete and submit post-certification paperwork.
- Review supporting documents as submitted by providers for accuracy and completeness.
- Document all reviews per ACHC protocols.
- Educate providers as needed to ensure comprehensive understanding of program requirements.
- Assist program lead in development and execution on program strategy.
- Participate in execution of process development and improvement, as needed.
- Precept and assist with training of new and existing surveyors, as needed.
- Complete accurate and timely desk reviews.
- Assist ACHC’s various departments (Marketing, Regulatory, ACHCU, Finance, IT) in projects and objectives as needed.
- Attend trade shows and workshops to promote ACHC, including conducting presentations regarding standards certification processes, as directed.
- Assist in collaborating with the clinical team and leaders regarding process improvement.
- Prepare and distribute correspondence as directed by following established procedures.
- Participate in interactions with parties such as federal and state regulatory agencies, healthcare associations and payers to educate and further the interests of ACHC.
- Demonstrate a willingness to take on new tasks and actively participate on special projects, as needed.
Job Requirements:
- Registered Nurse and BSN required, MSN or Master's degree in Health Care or related field preferred.
- Qualifications and credentials that align with disease-specific certification program(s)(e.g. Stroke, Cardiac).
- Minimum 5 years’ experience working in a clinical role in a Hospital, preferably with progressive supervisory or leadership experience.
- Working knowledge of regulatory and industry guidelines related to disease-specific certification programs.
- Experience with disease-specific certification program requirements preferred.
- Critical thinking skills required to analyze and interpret data and report findings.
- Excellent Customer Service skills a must, inside and outside the company, with proven ability to effectively interact with individuals at all levels in the health care hierarchy.
- Ability to successfully function in a fast-paced environment, both independently and on a team.
- Proficiency in Microsoft Office applications.
- Experience working with computer systems with proficient use of database and other office system programs.
- Excellent oral and written communication skills, including strong presentation abilities.
This position is a fully remote-based position with up to 40% travel, and candidates may be located anywhere nationwide. Compensation includes base salary + quarterly bonus.
Qualified candidates who meet the above requirements should send a current resume and salary expectations.
At ACHC, you will have access to competitive benefits including a fresh perspective on workplace flexibility. Our visionary market sensibility coupled with a workplace that has been recognized both nationally and locally as a Best Places to Work award recipient, ACHC provides a competitive salary along with a comprehensive benefits package featuring 100% paid Medical, Dental, and Vision benefits for individuals. Come join our fun-loving, committed team of professionals who each play a vital role in providing our customers with the industry’s best possible service experience.
Accreditation Commission for Health Care is an Equal Opportunity Employer.
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