Remote SaaS Support Specialist — Education Tech
$45k - $60kNelnet
- Remote job
Nelnet is hiring a Customer Support Representative to join the Next Gen Web Solutions team. This fully remote role requires providing high-quality support and training for clients, ensuring they effectively use our software offerings. The ideal candidate will have strong customer service skills, ideally with experience in financial aid or HR environments. The role offers a competitive salary of $45,000 – $60,000 and a collaborative work culture within a mission-driven company. #J-18808-Ljbffr Nelnet
$45k - $60k
Nelnet is hiring Customer Support Representatives to join Next Gen Web Solutions, a SaaS company focused on the higher education sector. In this fully remote role, you'll deliver exceptional customer... ...who are patient, organized, and tech-savvy, with experience in customer...Remote job$45k - $60k
Nelnet is seeking a Customer Support Representative to provide exceptional service and support for Next Gen Web Solutions products. The role is fully remote and requires a dedicated individual with customer support experience and strong communication skills. Responsibilities...Remote job- Nelnet is looking for two Customer Support Representatives to join Next Gen Web Solutions in a fully remote capacity. As front-line service for clients, you will provide hands-on support and training, ensuring clients effectively use our products. The ideal candidate should...Remote job
$45k - $60k
Nelnet in Richmond, VA is hiring Customer Support Representatives to provide hands-on support to clients for their software products. These positions are fully remote and require exceptional customer service skills as well as a background in financial aid or HR. The successful...Remote job$45k - $60k
Nelnet is seeking two Customer Support Representatives to join our team. This role involves... ...training for our products in the higher education market. Candidates should have at least... ...collaboratively. The position is fully remote with a salary range of $45,000 - $60,000...Remote job$45k - $60k
...Solutions team and is seeking Customer Support Representatives to provide high-quality... ...Product Manager to relay feedback. This fully remote position offers a salary range of $45,00... ...$60,000, with a focus on serving higher education institutions and ensuring excellent...Remote job$45k - $60k
Nelnet is seeking two Customer Support Representatives to join its Next Gen Web Solutions team, providing responsive support to clients in the higher education sector. This remote role requires a minimum of 2 years of customer support experience, strong communication skills...Remote job- Nelnet is seeking Customer Support Representatives to provide high-quality support for our Next Gen Web Solutions products. This fully remote position requires individuals with strong customer service skills, experience in project management, and the ability to provide...Remote job
$45k - $60k
Nelnet is hiring two Customer Support Representatives for Next Gen Web Solutions to provide high-quality support to clients. This fully remote role involves troubleshooting software issues, conducting training sessions, and collaborating with product teams to enhance customer...Remote job$45k - $60k
Nelnet is hiring two Customer Support Representatives for their Next Gen Web Solutions division. This role involves delivering high-quality... ...in financial aid or related fields. The position is fully remote with a salary range of $45,000 - $60,000. #J-18808-Ljbffr NelnetRemote jobWork at office$45k - $60k
Nelnet is seeking Customer Support Representatives to join their remote team. In this role, you will provide high-quality support for Next Gen Web Solutions products and conduct training for clients. Candidates should have at least 2 years of experience in Financial Aid...Remote job$45k - $60k
Nelnet is seeking two Customer Support Representatives for its Next Gen Web Solutions team... ...and client satisfaction. This fully remote position offers a salary range of $45,00... ...Excel. Join a mission-driven team that impacts education positively. #J-18808-Ljbffr NelnetRemote job- Nelnet is looking for two Customer Support Representatives to join their expanding team. This fully remote position involves providing high-quality support for Next Gen Web Solutions products and training clients on software functionalities. The ideal candidate will have...Remote jobWork at office
- ...A leading education tech firm is seeking a Support Associate to provide exceptional customer service to users. You will handle inquiries, resolve issues... ...skills, and proficiency in Zendesk. This is a remote position for candidates located in the U.S., with preference...Remote work
$57.45k - $84.9k
...Position Type: Support and Tech/Support and Tech Date Posted: 5/22/2026 Location: Educational Support Services Closing Date: 05/29/2026 SUPPORT SPECIALIST DATA AND RECORDS COMPLIANCE... ...temporarily work from a remote location in the event of...Remote workFull timeWork experience placementWork at officeLocal areaFlexible hours- ...A tech-driven eProcurement company is seeking a Regional Sales Manager... ...to drive sales across government, education, and construction sectors. The ideal... ...experience, particularly in SaaS products, and familiarity with HubSpot. This remote role involves managing leads, delivering...Remote work
$60k - $65k
...of employers through rigorous tech training. By teaming up with... ...skilled talent. With national remote training and campuses in 20+... ...Cybersecurity, Data Engineering, IT Support, Software Engineering, and... ...Instructor (Healthcare IT Specialist) LOCATION: Houston, Texas...Remote workFull timeTemporary workPart timeLocal areaFlexible hours- ...Associate Product Support Representative - Tier 1 (Patient/Front Office Domain) Location... ...application support experience in a SaaS environment High technical aptitude... ...to be successful. Our Perks ~ Remote Work/Work From Home ~ Paid Time Off/11...Remote workLocal areaWork from homeFlexible hours
$40k - $50k
...Aircall is seeking a Customer Support Specialist to assist customers with their questions and concerns... ...their team efficiency. This is a remote position limited to specific US states.... ...ideal candidate will have experience in SaaS B2B support and strong communication skills...Remote work- ...An innovative tech company is hiring a remote Tech Support Specialist to provide effective technical assistance to customers. This role involves troubleshooting hardware and SaaS issues, managing support tickets through platforms like Zendesk, and collaborating with engineering...Remote work
- ...A leading technology company in the United States is seeking a Technical Support Consultant to assist clients with software issues and system optimization. Responsibilities include troubleshooting software challenges, delivering excellent customer service, and providing...Remote work
- ...Alia Services is looking for an Offshore Customer Support Specialist to join a global SaaS company's Support team. This role requires at least 2 years... ...collaborating with internal teams. The position is fully remote with opportunities for professional growth and a...Remote work
$42k - $55k
...ChurnZero, Inc is seeking a Customer Support Representative to manage support cases and collaborate... ...with teams to resolve issues. This remote role requires 2+ years in customer... ...Ideal candidates will have experience in SaaS environments and familiarity with Zendesk...Remote work- A global remote support company is looking for a Care Guide to provide exceptional customer experiences. The role involves managing customer inquiries using a SaaS platform and requires at least one year of eCommerce customer support experience. Candidates should have...Remote work
- ...product of Easy Web Inc., is seeking a user support specialist to assist users with technical and... ...ability to work collaboratively within a remote team. Responsibilities include managing... ...will have prior experience in SaaS user support and a passion for creative...Remote work
- ...of employers through rigorous tech training. By teaming up with... ...skilled talent. With national remote training and campuses in 20+... ...Cybersecurity, Data Engineering, IT Support, Software Engineering, and... ...an IT Support (Healthcare IT Specialist) instructor to become a...Remote workFull timeFlexible hours
- ...We’re a fast-growing tech startup on a mission to... ..., we’re looking for a Support Specialist to deliver exceptional... ...operations role, ideally in a SaaS or tech startup... ...in nonprofit, higher education, or fundraising technology... ...benefits, and a remote-first culture Opportunity...Remote work
$60k - $75k
...Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by Nestmed. Your actual pay will be based on... ...with product and engineering teams to NRC the user experience Remote opportunity, collaborative culture, and meaningful work...Remote workFull time$60k - $70k
...Technology Support Specialist Friendship Public Charter School operates a thriving network of... ...sufficient citizens by providing a world-class education that motivates students to reach high... ...needed/required. Provide Onsite and remote Technical support. Logs and tracks...Remote workFor contractorsLocal area- ...About Odyssey K-12 education is one of the most consequential determinants... ...monitor thousands of vendors, support families at scale, and prevent... ...Details This role is a remote position for candidates... ...at the intersection of tech, government, and education, Odyssey...Remote workFull timeImmediate startFlexible hours
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