Insurance Coordinator

General Summary


Investigates, analyzes, and determines compliance of tenants/vendors with lease and contract insurance requirements for assigned region(s). Responsible to collect and verify that active tenants and vendors have valid COIs on file at all times. Supports Company's contractual risk transfer program by collecting and verifying timely renewals of Certificates of Insurance (COI's). Reviews and approves incoming COIs and documents insurance policy data in the Company's proprietary tracking software applications. Analyzes lease agreements and vendor contracts to confirm accuracy of contract requirement data input to the software applications. Resolves non-compliance with contract requirements. Interacts with Corporate Insurance/Risk Management when needed to adjust contract requirements or complete internal waiver documentation. Additionally, supports utility management initiatives by reviewing, coding, and entering utility invoice data into the Company's utility management systems, ensuring accurate financial coding and utility consumption information for sustainability reporting and operational analysis.

Essential Job Functions

1. Analyze and interpret lease and vendor contract language to ensure compliance and support insurance coordination efforts.

1. Performs the collection, analysis, and data input of Certificate of Insurance "COI" data with accuracy and timeliness.

1. Interacts with tenants, vendors and assigned regional offices to identify and resolve outstanding COI compliance issues, including confirmation that appropriate leases and contracts are scanned into AskFred/OnBase.

1. Become proficient in the Company COI tracking software applications and follow established review process.

1. Ability to comprehend insurance policies, cancellations, reinstatements, endorsements and other insurance-related documents.

1. Follows up with insurance agents, brokers, tenants and vendors when necessary to obtain outstanding COIs.

1. Processes internal waiver forms for tenants or vendors, where appropriate and as approved by regional VPO and Corporate Insurance/Risk Management

1. Performs related functions such as running periodic compliance reports, responding to routine questions from assigned manager and Corporate Insurance/ Risk Management. Assists in fielding questions regarding the annual Loss Control Report Card.

1. Reviews, analyzes, and codes utility invoices with a high degree of accuracy, including verification of account and meter information, usage, billing periods, and general ledger coding. Enters utility data into Company systems to support financial reporting, sustainability initiatives, benchmarking, and utility management processes. Works with utility vendors, regional offices, and Corporate personnel to resolve discrepancies and obtain missing information as needed.
2. Performs other duties as assigned, some of which may be essential to the job.

Knowledge, Skills & Abilities

1. Must have knowledge of customary property/casualty insurance policies, COI evidence and their relationship to real estate. Bachelor's degree and/or experience in audit or compliance is preferred.

1. Must possess strong analytical skills to effectively interpret and understand lease and vendor contract language

1. Good interpersonal, written and telephone communication skills to respond promptly to internal and external inquiries with courtesy and professionalism.

1. Strong organization and time management skills, able to work independently adhering to deadlines.

1. Computer skills necessary to enter and manipulate words and data and use the Company's proprietary software to communicate with others, prepare documentation, and/or analyze data.

1. Internal Contacts: All levels of personnel within the corporate and regional offices to gather and exchange information.

1. External Contacts: Insurance agents/brokers, tenant and vendor representatives.

Physical Requirements

1. Work requires regularly sitting for extended periods of time when working with computer system.

1. Work performed in a normal office environmental where there are relatively few physical discomforts due to dust, dirt and noise.

Equal Employment Opportunity

First Industrial Realty Trust, Inc. is an Equal Opportunity Employer Committed to Diversity, M/F/D/V