Personal Banker

Personal Banking - Relationship Banker II (VISTA) Lubbock, TX, USA Job Description As a Relationship Banker II, you will be responsible for developing and maintaining relationships with a diverse clientele, providing comprehensive banking services, and introducing clients to new products, services, and digital solutions. You will demonstrate strong knowledge of banking product options, assist other departments as needed, and treat all clients and colleagues with respect and consideration. Responsibilities Build and maintain relationships with clients. Communicate effectively, motivate and respond to the needs and concerns of clients and colleagues. Perform detailed work efficiently and accurately within established guidelines. Participate actively in maintaining guidelines, structure, and policies. Qualifications High school diploma or equivalent. Valid driver's license (non‑learner’s, restricted or “to and from work” license not acceptable) and a driving history that meets the Bank’s driver standards. Desired Skills Bachelor’s Degree or equivalent. Previous banking, cash handling, or financial service experience. 1+ years of demonstrated successful sales experience. Passionate and motivated self-starter. Passion for educating clients on banking products and digital technologies available at the bank. Strong work ethic and accurate completion of work. Logical analytical thinking to analyze situations and make sound decisions. Ability to handle multiple tasks simultaneously. Capacity to work with multiple computer and software systems. Ability to calculate figures and amounts such as cash back and percentages. Benefits and Compensation This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase overall compensation. Incentives are earned quarterly based on performance against defined metrics. Additional benefits include insurance, 401(k), associate stock purchase program, paid time off, and associate banking perks. Equal Employment Opportunity The Bank is committed to providing qualified applicants and associates with reasonable accommodation when necessary. An applicant or associate requiring reasonable accommodation should contact Human Resources. The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug‑free workplace. Colorado Residents In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Selected candidate(s) for hire must complete the following prior to employment: criminal history report, global screen, drug screen, employment credit report, and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. #J-18808-Ljbffr