IT Service Delivery Manager — MSP Leadership
SHI International Corp
SHI International Corp in Charlotte, NC is seeking a Manager of IT Service Support to oversee IT service delivery across multiple clients. The ideal candidate has a strong technical background and a proven record of leading high-performing support teams. Responsibilities include managing ticket lifecycle processes, ensuring SLA compliance, and driving service improvements. This role requires excellent communication skills and a customer-centric mindset. The position offers a hybrid work environment and a competitive salary package, including benefits for personal and professional growth. #J-18808-Ljbffr SHI International Corp
Vacancy posted 2 days ago
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