Technical Services Delivery Manager-Platform Services

Regular or Temporary Regular Language Fluency English (Required) Work Shift 1st shift (United States of America) Job Description We are seeking a Senior Infrastructure Engineer to lead the end-to-end execution of high-impact, cross-functional initiatives within the Platform Services organization. This is a senior individual contributor role for someone who thrives in complex, technical environments and excels at translating strategic goals into coordinated, on-time delivery. The Senior Infrastructure Engineer will operate as the execution backbone for platform initiatives—driving alignment across engineering, product, security, infrastructure, and compliance stakeholders. You will be responsible for managing technical delivery plans and capability roadmaps, surfacing risks early, resolving cross-team blockers, and ensuring accountability from idea through implementation. This role requires a strong understanding of modern engineering practices, including cloud-native architectures, DevOps pipelines, automation platforms, and infrastructure delivery. The ideal candidate will not only manage timelines and milestones but also understand the technical context behind them, facilitating informed decisions, prioritization trade-offs, and progress with urgency and clarity. You’ll work across multiple domains, including compute platforms, container orchestration, API gateways, CI/CD, secrets management, observability, and compliance tooling. Your ability to connect technical dependencies, manage ambiguity, and drive clear communications will be critical to ensuring enterprise platform services are delivered predictably, securely, and at scale. The engineer ensures compliance with Truist Software Delivery Lifecycle (SDLC), Program, Management Lifecycle (PMLC), Enterprise Change Management, and all risk, audit, and regulatory expectations. This is a high-trust, high-autonomy role for a delivery leader who doesn’t need positional authority to influence outcomes, and who brings equal comfort working with engineers, architects, product managers, and senior executives. #J-18808-Ljbffr Truist