Account Representative - State Farm Agent Team Member

Job Description

Job Description

Do you enjoy helping people, building real relationships, and turning conversations into results? If the answer is yes to all, our 30-year State Farm Insurance Agency on Chicago’s North Side is seeking an outgoing, motivated, career-oriented Account Representative-Agent Team Member professional for an in-office/in-person position. 

What We Offer:

• Base pay: doe
• Uncapped performance-based incentives 
• Profit sharing plan
• Paid time off (holidays + personal days)
• Paid training
• Opportunity for growth and advancement
• License fees reimbursed (P&C & L&H) after 6 months if you are unlicensed at hire
• Total comp 40k-60k+ (base salary plus uncapped incentives), depending on your production, skills, licenses, education & experience.

Responsibilities:

• Follow up on quotes and customer inquiries quickly (same business day when possible) to help close sales.
• Have confident, needs-based conversations to recommend the right insurance solutions.
• Provide excellent customer service, including policy updates, payment assistance, timely responses to questions and service needs, proactively resolving issues
• Help grow the agency through community event participation, networking with local professionals, building a referral network “center of influence”
• Use telemarketing and outreach to generate leads and schedule appointments.
• Brand the agency and yourself on social media in a professional, consistent way.
• Maintain accurate, up-to-date records in our database for every customer interaction.
• Manage priorities and workflows to ensure accurate and timely processing of transactions.

What You Bring:

• INSURANCE LICENSES (Property & Casualty and Life & Health)
• State Farm or other agency experience preferred.
• Strong communication, persuasion, and critical-thinking skills.
• Coachable and receptive to performance feedback.
• Self-motivated, positive, and accountable for results.
• Friendly, empathetic, patient, and service-oriented.
• Ability to work all day using a phone and computer.
• Comfortable working alone or as part of a team.
• Fast learner who can handle rejection and keep going.

Why Join Us:

• Career growth in a supportive, high-performing team.
• Trusted brand with 30+ years of industry experience.
• Strong product options to meet different customer needs (State Farm + alliance portfolio).
• Learn from experienced leaders in a constructive, motivated environment.

Part-Time Note: This is primarily a full-time role, though we may consider part-time applicants. To be considered for a part-time position, you must already hold an active P&C license.

If you’re ready to work hard, build relationships, and grow with a respected agency, apply today!

Reminder > Insurance Licenses Required

• P&C (Property & Casualty) required
• L&H (Life & Health) preferred

Candidates must either currently hold the required licenses or be able to obtain them ASAP . We’ll provide an online tool to help you get started quickly.