Body Shop Valet & Guest Experience Lead

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Valet/Porter , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Valet/Porter who will help us redefine the car-buying experience. The Body Shop Valet/Porter is the initial contact at the collision center for the arriving collision customer. The Body Shop Valet/Porter is tasked with meeting and greeting customers when they arrive. It is the Body Shop Lot Attendant's responsibility to move customer’s vehicles to and from the drive and collision repair shop. Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible Assist the Estimators in helping customers while maintaining organization in the collision drive Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner Retain keys according to departmental safeguard procedures Actively promote effective working relationships with associates and departments in the dealership Follow dealership specific procedures for active vehicle delivery of the customers vehicleresulting in return visits and admirable (CSI) Customer Satisfaction Index Readily assist fellow collision personnel in completing the work necessary to ensure full functioning of the shop Ability to work outdoors and on your feet for extended periods of time Ability to operate manual transmission is highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background and drug test) Company Benefits: Pay and Recognition: Semi Monthly pay Paid holidays & paid time off Paid training Stock Awards (select management and front-line team members eligible ) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Pet Insurance Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities. Additional advantages: Technician Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Employee referral program with bonus opportunities #J-18808-Ljbffr Asbury Automotive Group