PCU-TECH - R6121

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Demonstrates appropriate chain of command use and understanding of delegated responsibilities. Communicates pertinent patient information to the RN in a clear, accurate, concise, and timely manner. Demonstrates knowledge and technical skill necessary for providing safe and competent patient care. Provides holistic and patient‑centered care while honoring established patient rights of the organization and adhering to the hospital LOVE promise. Maintains good physical and emotional well‑being. Possesses genuine interest in caring for patients in the acute care environment. Demonstrates personal qualities including kindness, sympathy, understanding, respect, good judgment, integrity, loyalty, sense of humor and the ability to relate effectively with patients, families, and coworkers. Demonstrates computer and keyboarding skills necessary to provide a complete and accurate electronic medical record. Documents accurate health data collection consistent with hospital, departmental and unit‑specific policies/procedures/protocols. Demonstrates ability to correctly use the telephone system to place callers on hold, transfer calls, etc. Duties include but are not limited to: attending to patient care needs such as answering call lights, bathing, toileting, turning, passing ice water; obtaining and correctly labeling venous puncture specimens; correctly applying EKG leads and running 12‑lead EKG as requested; applying telemetry leads as ordered; performing hourly rounding and ensuring safety measures are in place (e.g., bed/chair alarms, safe room environment without trip hazards, etc.); performing bedside shift report; utilizing AIDET‑P; implementing fall prevention measures; obtaining vital signs, accuchecks, hematests, weights, accurate intake and output; maintaining appropriate hand hygiene compliance per policy; following appropriate isolation practices; maintaining a clean patient environment (linen changes, trash removal, cleaning surfaces, etc.); maintaining cleanliness of soiled utility rooms and equipment; stocking rooms with supplies as needed; documenting care provided and charging for appropriate items per nursing policy and procedure; maintaining patient safety during ambulation, transfers, and re‑positioning.

EXPECTED BEHAVIORS

Capable of delivering care/service appropriate to patients/customers. Demonstrates competence in performed technical skills. Demonstrates critical thinking skills and the ability to prioritize care needs. Complies with RN direction for patient activity/care. Displays self‑directed growth by seeking educational opportunities to improve knowledge/skill. Participates on appropriate house‑wide committees as approved by the Unit Coordinator/Director. Contributes to implementing and supporting progressive change. Makes suggestions to solve patient care or unit problems. Identifies areas of quality improvement and offers suggestions/recommendations. Assists with orientation of new staff. Attends unit/departmental meetings/in‑services at least 75 percent of the time or as assigned. Demonstrates acceptable attendance and punctuality per policy. Participates in quality improvement activities. Completes assigned responsibilities efficiently and in a timely manner. Uses time not consumed by patient care to maintain the unit (cleaning, stocking, uncluttering, etc.). Utilizes unit supplies in a cost‑conscious manner. Exhibits effective organizational skills that assist in decreasing and/or eliminating overuse of man‑hours. Recognizes impact of actions on co‑workers and other departments and interacts in a manner conducive to teamwork and cost containment. Treats staff from other departments, co‑workers, patients, and families with respect. Verbalizes directions and answers questions promptly to patients, families, visitors, physicians, staff members and other departments. Applies good guest‑relation techniques to telephone conversations. Communicates pertinent patient information clearly, accurately, concisely and in a timely manner to designated persons. Collaborates with other members of the health team regarding patient care needs and responsibilities. Directs concerns to appropriate persons within suitable timeframes. Utilizes appropriate chain of command. Practice aligns with safety principles, OSHA guidelines, and infection control guidelines. Observes equipment for malfunction and takes appropriate action. Delivers patient care in a compassionate, non‑judgemental manner that respects individuals’ right to privacy, dignity, respect, and confidentiality at all times. Confronts individuals/situations assertively and non‑aggressively when necessary to ensure the rights of patients, self and others are respected. Demonstrates effective conflict resolution skills through problem‑solving, discretion and respect. Readily offers assistance to families, visitors, patients/residents and colleagues. Functions in a professional manner under stressful or emergency conditions. Utilizes effective verbal, non‑verbal and written forms of communication. Conducts self in a manner consistent with the intent of the hospital’s mission, vision, values, and patient’s first behavioral commitment.

ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS

High school diploma or equivalent.

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS

Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. Phlebotomy training EKG training Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Hancock Regional Hospital