LHI - Admin/ Medical Assistant - Alamogordo, NM (Kelby)

Alamogordo, NM MSS is seeking to contract an Administrative and/or Medical Assistant to assist practitioner performing Compensation & Pension Exams (C&P) for our military Veterans at various sites through the USA. Length: 6-12 months (option to extend) Start Date: ASAP quick credentialing to train/onboard Hours: Full-Time M-F 7:45a-4p Location: Alamogordo, NM Pay: TOP HOURLY RATE General Summary of Position The Medical Office Assistant performs administrative duties in an ambulatory care setting under the supervision of a physician/provider and/or a registered nurse. Duties may include, greeting veterans, effectively managing office functions, ensuring exam entry is complete, telephone and clerical support. Essential Functions include: Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitor and addresses them accordingly, providing information per organization policy. Refers inquires of a technical nature to an appropriate staff member. Takes and forwards messages. Schedules appointments for patients including coordinating appointments with other medical offices and for tests, including pre-admissions testing. Confirms appointments. May give instructions to patient, explain an upcoming exam, and/or answer questions. Maintains calendar(s) for a physician, staff, and/or department/clinic including patient appointments, meetings, etc. Collects needed information (including patient charts prior to appointment/meeting and may brief attendees. Completes preliminary registration for new patients and updates information on existing patient) in the organization's scheduling system. Obtains necessary demographic information, signatures, copies, etc. Verifies all information. Corrects errors or returns forms to medical staff for completion/correction. Responds to questions regarding bills from patients, referring physicians or office staff. General correspondence and memoranda. Types letters, correspondence, memoranda. May compose and send correspondence under own signature as appropriate. Establishes and maintains a variety of files, records, logs, charts, etc. including organizational files. Retrieves files, records, charts, and/or the information therein as necessary including personnel information/time sheets, Performs basic data collection and tabulation creating summaries and reports. Maintains and orders supplies for personnel/department as needed or requested. Audits bills and ensures prompt payment. Receives, opens, and date stamps incoming mail. Reviews, sorts, and directs mail to the appropriate person in accordance with departmental policy. Orients new employees, including residents, to Hospital procedures, schedules and requirements. Additional Functions include: Excellent critical thinking, problem solving, verbal and written communication skills, in addition to patience and a high-level of customer service to all attendees and fellow staff Always acts professionally with minimal supervision as a representative of OptumServe Possesses strong organizational skills and the ability to prioritize, solve moderately complex problems while working both independ More...