Shift Supervisor

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Responsibilities Manage store operations and crew; work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up of all activities. Effectively communicate information both to and from store management and crews. Assist customers with their questions, problems, and complaints; promote CVS customer service culture by greeting, offering help, and thanking. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience. Maintain customer/patient confidentiality. Price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following POGs. Qualifications Required: Deductive reasoning ability, analytical skills, and computer skills. Advanced communication and supervision skills. Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise. Preferred: Experience as a retail supervisor. Education High School Diploma or Equivalent – Preferred but not required. Job Details Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $17.00 – $26.00 per hour Benefits This full‑time position is eligible for a comprehensive benefits package that supports the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility. EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr