Specialist - Client Service Risk
McKinsey & Company
QUALIFICATIONSU.S. Bachelor’s degree or equivalent work experience required4+ years of consulting, law, risk, compliance, communications, or other relevant professional services experience Demonstrated intellectual curiosity and integrity, including affinity and abiding interest and experience in risk and governance issues Excellent analytical and problem-solving capabilities, including working on complex, sensitive, time-critical issues, and quickly getting up to speed on unfamiliar topics Proven interpersonal and influencing skills, including a demonstrated ability to work across all levels of seniority and meaningfully engage and build trust-based relationships with peers and senior leaders Collaborates generously with others and is sought after as a key thought partner Navigates difficult situations or decisions with maturity and confidence, with ability to deliver difficult decisions to senior leaders Ability to navigate a complex and nuanced professional services/partnership environment Strong project management skills Comfort working in a fast-paced, changing environment and able to manage ambiguity with confidenceClear and effective communication skills with the ability to tailor messaging based on audienceWHO YOU'LL WORK WITHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.When you join us, you will have:Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.WHAT YOU'LL DOYou will provide integrated case management and advice primarily on Client Service Risk (CSR) cases involving Alliances and Acquisitions (A&A) and the US Public Sector, with a particular focus on opportunities arising from engagements where McKinsey collaborates with a third party.As part of the CSR function, you will deliver expert risk advice and guidance that enables McKinsey’s most cutting-edge work while building and shaping a world-class risk management program.You will liaise with consulting teams, firm functions, and practice leaders to facilitate risk and compliance processes and develop clear, holistic guidance. When necessary, you will help enable other key decision-making bodies to assess and protect against risks and determine a practical path forward within the firm’s risk governance. You will support senior advisors resolve higher risk cases by, among other things, reviewing engagements; drafting clear, comprehensive, and concise briefings and meeting materials; and documenting outcomes. For low and moderate risk engagements, you will directly advise senior consultants on risk management and related best practices based on your substantive knowledge and professional judgment.You will support the Global Head of Alliances and Acquisitions, and other senior advisors in the A&A and Civilian Federal & US Regional States spaces and may make substantive contributions through other means beyond risk advising (for example, policy reviews, operational improvements, and knowledge management).You will be expected to radiate knowledge to others, and actively provide and receive feedback, helping to foster an inclusive environment focused on performance and health.Lastly, you will contribute to awareness efforts around risk policies and compliance processes to drive engagement across the firm within the A&A and US Public Sector spaces.You will have a primary focus on providing strategic, integrative advice to manage the multi-faceted and complex risks that arise when McKinsey collaborates with third parties (as a prime contractor, subcontractor or under separate contracts). To do so effectively, you will partner closely with and integrate advice from across firm functions (including compliance, conflicts, contracts, communications, finance, and legal) and ‘cells’ (practices, offices, new delivery models) to provide counsel on a wide array of risk issues.You will build a reputation as a trusted advisor with senior colleagues and develop deep expertise in a priority and growing area of the firm.You will be based in the United States as part of the CSR function with direct lines to our A&A team and the Public Sector Risk team (both part of the broader CSR function). CSR’s mission is to enable client impact and innovation in a way that manages risks for our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.Our function advises firm leadership on risks across the lifecycle of our client engagements, including client selection, management of work scope, and changes in operational circumstances. You can learn more about the firm’s risk framework and policies at This role reports to the Senior Client Service Risk Manager, Alliances and Acquisitions with an additional reporting line to the Senior Client Service Risk Manager, Civilian Federal & US Regional States.
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