Business Development Representative

Business Development Representative

Boston, Massachusetts, United States

When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.

Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.

We're officially Great Place To Work Certified™

Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place To Work® USA

About The Opportunity

The Business Development Representative (BDR) plays a crucial role at the start of the sales cycle, responsible for sourcing, qualifying, and generating new business through a variety of channels. As the first point of contact for many customers, they act as ambassadors for the company, working with prospects to understand their challenges and create value. As a Business Development Representative at Exclaimer, you'll sit at the front of our growth engine. You create pipeline. You open doors. You turn cold conversations into qualified opportunities. We are looking for a hungry, ambitious individual who has a passion for developing their sales attributes and start building the foundation for the long term career.

Key Responsibilities

• Generating new business opportunities through outbound activity including cold calling, email and LinkedIn outreach
• Researching target accounts and identifying key decision-makers and influencers
• Utilise multi-touch, multi-channel outreach sequences tailored to different personas and industries
• Booking meetings with senior decision-makers using tools such as Nooks (parallel dialler)
• Clearly articulating Exclaimer's value proposition and qualifying interest
• Handling objections confidently and professionally to progress conversations
• Qualifying and following up inbound leads (MQLs) to assess fit, need and buying intent
• Managing and maintaining accurate pipeline data within our CRM
• Meeting and exceeding activity, meeting and pipeline generation targets
• Working closely with Account Executives to ensure smooth handovers, strong qualification and clear context
• Sharing feedback from prospects to help refine messaging positioning and product
• Supporting the development of outbound strategy through testing messaging, experimenting with new approaches and contributing sales plays

Skills, Knowledge, and Expertise

• Curious first mindset.
• Confidence speaking to prospects over the phone and handling objections
• Track record of being result driven and experience of achieving targets
• A proactive approach to improving performance and developing your skills
• Resilience and persistence, with the ability to bounce back quickly
• Strong organisation skills and the ability to manage your time effectively
• Experience using AI tools to improve productivity and outbound effectiveness
• A genuine interest in building a long-term career in sales

At Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you.

Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond.

At Exclaimer, inclusion is more than a policy - it's part of who we are.

We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via View email address on click.appcast.io to let us know.