Hospitality Intern

Hospitality Intern Are you a high school or college student curious about a career in hospitality, culinary, golf, or guest services? Join Grand View Lodge as a Hospitality Intern and get a behind-the-scenes look at what it really takes to run a world-class resort. As a Hospitality Intern, you'll: Focus on one main department such as: Guest Services / Front Desk Golf Operations Culinary / Kitchen Or another area that fits your interests and our openings (Spa, Recreation, Housekeeping, etc.) Provide excellent, memorable guest service that reflects Grand View Lodge's commitment to creating memories for guests, staff, and owners. See what the "work" behind the scenes really looks like, whether that's greeting guests, prepping food, supporting golf operations, or assisting with resort services. You'll learn a ton, have fun, and walk away with real experience you can use in future jobs, college applications, or a long-term hospitality career. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Specific duties vary by department placement.) Guest Services / Front Desk If you love people, communication, and problem-solving: Welcome guests with warmth, eye contact, and a smile Assist with check-ins, check-outs, and guest inquiries Answer questions about the resort, activities, dining, and local area Help resolve guest concerns with professionalism and care Support behind-the-scenes tasks that keep the lobby and front desk running smoothly Golf Operations If you're passionate about golf, outdoor work, or sports operations: Assist with guest check-in at the golf shop or starter area Help with tee sheet organization, cart staging, and range set-up Provide friendly service to golfers and help them feel welcome and prepared for their rounds Support events, leagues, and tournaments as needed Learn how golf operations, maintenance, and guest experience connect Culinary / Kitchen If you're drawn to cooking, food, and the energy of a professional kitchen: Help with food prep, plating, and station set-up under chef guidance Keep work areas clean, organized, and stocked Practice food safety and sanitation at "inspection-ready" levels Assist with closing and cleaning tasks at the end of service Learn about timing, presentation, quality, and teamwork in a fast-paced kitchen Other Departments (Based on Interest & Availability) You may also express interest in areas like: Housekeeping learning about room readiness, cleanliness, and guest comfort Recreation / Activities helping set up and host guest activities and events Spa / Wellness supporting guest check-in and back-of-house operations (where available) We'll do our best to match your interests with our business needs and openings. What You'll Learn: How professional teams in culinary, golf, and guest services work day-to-day Guest service skills: communication, empathy, problem-solving, and service recovery Time management, teamwork, and attention to detail The variety of career paths in hospitality and what might be a great fit for you How your role connects to the bigger picture of running a resort You'll be a great fit if you: Are a high school or college student interested in hospitality, culinary arts, tourism, golf, recreation, or customer service Enjoy working with people and being part of a team Are comfortable with some repetitive tasks (they're part of any real operation!) Can manage your time, follow direction, and show up reliably Are willing to work flexible hours, including some evenings, weekends, and holidays Are open-minded, eager to learn, and willing to step in where needed Job Requirements: Comfort with following standard procedures and checklists Ability to manage time well and meet assigned tasks and timelines Ability to stand and walk for extended periods (45 hours at a time) Ability to bend, reach, climb stairs, and occasionally lift up to 50 pounds Ability to read basic labels (such as cleaning or food products) and communicate clearly in writing when needed (simple notes, incident logs, etc.) Education and Experience: High school students: Actively enrolled and interested in hospitality, culinary, tourism, business, or a related field College students: Enrolled in or exploring Hospitality, Culinary Arts, Business, Recreation, Tourism, or related programs (preferred but not required) A valid driver's license may be required for certain roles involving company vehicles Why Grand View Lodge Internship? Hands-on experience at a renowned Minnesota resort A chance to focus in your area of interest instead of rotating through everything Learn from experienced leaders, chefs, golf pros, and guest service professionals Build your resume and references for future jobs and college/career opportunities Potential pathway into future seasonal, part-time, or full-time roles at Grand View Lodge