Chat Customer Support Representative - AT&T
OneTouch Direct
Chat Customer Support Representative
Welcome to OneTouch Direct where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
- Responding to customer inquiries via chat with a friendly and professional demeanor.
- Resolving issues and providing information about AT&T products and services.
- Handling customer complaints and questions effectively, ensuring satisfaction.
- Maintaining a positive attitude while managing multiple chat interactions simultaneously.
- Documenting conversations and ensuring follow-up where necessary.
Vacancy posted 4 days ago
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