Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Jira Service Management Engineer

Openkyber

Absolutely no third parties !!! My direct client is seeking a Lead Business Analyst (8+ years of experience) with a strong technical background to embed within a dedicated product team. In this role, you will partner closely with Product Owners and Engineering teams to shape products for current sprints and future roadmaps. You will be responsible for requirement gathering, creating detailed use cases, translating complex technical features into actionable user stories, and managing up to 10 user stories simultaneously.

PLEASE NOTE Location: Remote, local to DMV gets first considerations. Candidates willing to come onsite 1x per week (every wed) gets even more considerations (onsite is not required). If not DMV, (Washington DC, Maryland Virginia) must be in an approved state: DC, MD, VA, WV, NC, PA, DE, NY, NJ, TX, FL. 100% remote. Local to DC is preferred + coming onsite 1-2x per month for collaboration purposes. Will consider outside of DMV if the candidate is A+ - approved states only if outside of DMV Interview process: 1-2 rounds of video interviews. If local, will have to comes onsite for F2F

Key Responsibilities

  • Collaborate across teams with Product Owners and Software Engineers to define product features, refine backlogs, and map out future product roadmaps.
  • Gather and translate requirements into clear, highly technical use cases and user stories within an Agile sprint cycle.
  • Manage delivery velocity by actively driving and maintaining up to 10 technical user stories concurrently for a dedicated product team.
  • Bridge the gap between business intent and technical execution, ensuring developers have the clarity needed to build and test features efficiently.

Required Qualifications

  • Experience: 8+ years of professional experience operating at a Lead Business Analyst level.
  • Technical Literacy: A proven technical background with the ability to understand complex architectures, systems, and concepts (e.g., AWS, Java application frameworks, software testing methodologies).
  • Tooling: Expert-level proficiency with Jira for story tracking, backlog grooming, and sprint planning.

Preferred Qualifications

  • Industry Experience: A background in Healthcare Insurance is a major plus.
  • Tooling: Experience utilizing Aha! for product roadmapping and strategy

Apply today for immediate consideration. I look forward to hearing from you !

For applications and inquiries, contact:View email address on us.fitly.work

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Jira Service Management Engineer in Atlanta, GA vacancy
  •  ...Field Service EngineerAs a Field Service Engineer I here at Honeywell, you will provide continuing service support for Honeywell QCS and CWS platforms...  ...reportsAble to conduct formal meetings with customer management personalCapable of evaluating control effectiveness as... 
    Suggested
    Temporary work
    Work at office
    Remote work
    Flexible hours

    Honeywell

    Atlanta, GA
    19 hours ago
  • $60k - $150k

     ...626, we're more than a medical imaging service company we're a team of problem-solvers...  ...imaging equipment service, maintenance, asset management, and lifecycle solutions. Our team...  ...efficiency. Position: Field Service Engineer II Location: Florida/Georgia Salary... 
    Suggested
    Full time
    Temporary work
    Work at office
    Flexible hours
    Night shift

    626

    Atlanta, GA
    3 days ago
  • Professional Services Engineer RedSeal, a pioneer in proactive exposure management and winner of the SC Award for Best CTEM Solution, helps organizations see, understand, and secure their hybrid digital environments across IT (on-prem, cloud, and remote workers), OT... 
    Suggested
    Full time
    Internship
    Remote work

    RedSeal

    Atlanta, GA
    14 days ago
  •  ...Field Engineer II Job Locations US-GA-Atlanta Requisition ID 20...  ...one of the most reputable construction management firms in the country, Gilbane is committed...  ...weekly meetings Communicates with Site Services/ Next150, orders material, and... 
    Suggested
    Contract work
    For contractors
    Internship
    Work at office
    Flexible hours

    Gilbane Building Company

    Decatur, GA
    2 days ago
  • $102.75k - $195.25k

     ...at Deloitte Global Employer Services (GES)? If you want your work...  ...modernizing (including AI-led engineering), and on a team that values judgement...  ...and build workflow and task management capabilities that power GES...  ...platforms, as well as Jira, ServiceNow, Azure DevOps, or... 
    Suggested
    Work at office
    Local area
    Remote work
    Visa sponsorship

    Deloitte

    Atlanta, GA
    3 days ago
  •  ...Location: Atlanta, GA Job Title: Field Service Technician About Rittal Rittal is a leading...  ...pride in a progressive approach to engineering. We design and manufacture the world's...  ...including high-efficiency, high-density power management, and climate control systems for... 
    Work at office
    Local area

    Rittal

    Atlanta, GA
    13 hours ago
  • $59.3k - $79.93k

     ...quality assurance/quality control, software engineering, network telecommunications, and...  ...were to occur. Reviews the problem management register and identifies actions. Applies...  ...employees. Exceptional customer service skills. Experience with cloud infrastructure... 
    Contract work
    Work at office

    ASM Research, An Accenture Federal Services Company

    Atlanta, GA
    1 day ago
  •  ...Maintenance Service Technician Gateway at Cedar Brook - Decatur, GA 30033 Keep It Running. Keep It Beautiful. Join Arlington...  ...We Are Arlington Properties is a trusted name in property management. We're passionate about quality, community, and building teams... 
    Seasonal work
    Flexible hours
    Shift work

    Arlington Holdings

    Decatur, GA
    2 days ago
  •  ...Medical Laboratory Equipment Field Service EngineerService medical laboratory equipment (hematology, chemistry, coagulation, etc) for this manufacturer of medical laboratory analyzers. Current or recent Field Service experience in the Medical Device industry is preferred... 
    Night shift

    Genesis Management Consulting Global

    Atlanta, GA
    4 days ago
  • $85k - $120k

     ...are a global climate technologies company engineered for sustainability. We create...  ...Job Description: If you are a Field Service Technician professional looking for an opportunity...  ...business also has a solution portfolio that manages, monitors, and controls refrigeration... 
    Full time
    Temporary work
    For contractors
    For subcontractor
    Start working today
    Local area
    Remote work
    Flexible hours
    Weekend work
    Afternoon shift

    Copeland

    Atlanta, GA
    1 day ago
  •  ...Field Service EngineerAs a family-run, high-tech company with nearly 19,000 employees at...  ...after our customers' machines.Field Service Engineer Duties & ResponsibilitiesWork closely...  ....Experience in computer software, file management, electronics, digital circuits, wiring,... 
    Work experience placement
    Worldwide
    Night shift

    TRUMPF

    Atlanta, GA
    5 days ago
  •  ...within in the greater ATLANTA, GA area, EAST / SOUTHEAST of ATLANTA Service medical laboratory equipment (hematology, chemistry,...  ...will be required Minimum of 3 years experience as a field service engineer Experience servicing medical lab analyzers or other medical instrumentation... 
    Relocation
    Night shift

    Step Up Recruiting

    Atlanta, GA
    4 days ago
  •  ...equipment. This role reports directly to the Reginal Customer Support Manager and plays a key part in supporting our customers' machine tool...  ...onboarding.Qualifications & SkillsDirect hands-on experience service, installing, troubleshooting, and maintaining Makino CNC... 
    Temporary work
    Work at office
    Flexible hours

    Makino

    Atlanta, GA
    1 day ago
  •  ...for our customers.What You'll DoAs a Field Engineer, you will be the face of our company at...  ...connectivity, and installation issues.Independently manage onsite projects and make appropriate...  ...RequirementsHands-on experience in field service, industrial maintenance, manufacturing,... 
    For contractors
    Immediate start

    TRACTIAN

    Atlanta, GA
    3 days ago
  • $43.12 - $67.37 per hour

     ...Field Service RepresentativeEvery day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly... 
    Full time
    Work experience placement
    Live in
    Local area

    Agilent

    Atlanta, GA
    4 days ago
  • $64.9k - $97.3k

     ...Bio-Rad is seeking a Field Service Engineer based in the Atlanta, GA area to area to perform repairs, upgrades, and preventive maintenance on our Life Science instruments for customers in hospitals and laboratories. As a Field Service Engineer, you may also be asked to... 

    Bio-Rad Laboratories

    Atlanta, GA
    2 days ago
  • $70k - $100k

     ...seek talented, passionate, and committed engineers, technologists, and business leaders to...  ...Summary: Supermicro is seeking a Service Engineer that will be responsible for fieldwork...  ...leading preventive maintenance actions, managing repair/parts cycle times * Ensure... 
    Part time
    Work experience placement
    Remote work
    Worldwide
    Flexible hours

    Supermicro

    Atlanta, GA
    2 days ago
  • $90k - $120k

     ...customer expectations through innovative and sustainable solutions. Evoqua - High Purity Water & Wastewater Commissioning / Field Service Engineer The High Purity Water & Wastewater Commissioning / Field Service Engineer is responsible for troubleshooting, commissioning... 
    Full time
    Work at office

    Xylem

    Atlanta, GA
    4 days ago
  •  ...DEPARTMENT : HBT Controls Service JOB TITLE : Service Engineer JOB SUMMARY : Perform engineering tasks as required to ensure proper system...  ...as required (Supervisor, Service Coordinator, Account Manager, Project Manager, Technicians and Customers) SKILLS... 
    Contract work
    Remote work

    Hoffman & Hoffman

    Atlanta, GA
    2 days ago
  • $80k - $100k

     ...Field Service Engineer – CNC & Industrial MachineryCompensation: $80,000–$100,000 + Benefits Type: Full-Time | Travel-BasedWhy Join Us?We...  ...service activity, diagnostics, parts, and resolutions.Travel: Manage a regional travel schedule with regular overnight stays to support... 
    Full time
    Night shift

    Veterans Prime, Inc.

    Atlanta, GA
    2 days ago
  •  ...As a Lead Field Service Technician here at Honeywell, you will lead and manage field service activities with a specialty in fire alarms, inspections, testing,...  ...literacy We Value: Bachelor's degree in Engineering or a related field, but not required NICET certification... 
    Temporary work
    Flexible hours

    Honeywell Technologies

    Atlanta, GA
    1 day ago
  • $30 - $32 per hour

     ...a better world by combining world class services, advisory and technology for our clients...  ...brighter way forward. Maintenance Engineer – JLL What this job involves: We are...  ...HVAC equipment, lighting, and energy management functions using platforms such as Johnson... 
    Hourly pay
    Daily paid
    Full time
    For contractors
    Work at office
    Shift work
    Weekend work

    *US AMR-Jones Lang LaSalle Americas, Inc.

    Atlanta, GA
    3 days ago
  •  ...TRAVELThis position will be located at General Services Building in Forest Park, GA (Metro...  ...include working with supply chain management and Equipment Services teammates and with...  ...QUALIFICATIONSEducation: Bachelor’s Degree in Electrical Engineering from an ABET accredited institution is... 
    Work at office

    Southern Company

    Atlanta, GA
    1 day ago
  • $20 - $25 per hour

     ...synonymous with spot repair among all facilities and maintenance management. We are a national franchise and are in the process of growing...  ...detail. Commitment to meet project timelines. Customer service experience. Excellent work ethic. Job Benefits:... 
    Hourly pay
    Local area

    Surface Experts

    Atlanta, GA
    3 days ago
  • $16 - $35 per hour

    Join to apply for the Forklift Service Technician - Road role at Wolter 9 months ago Be...  ...railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on...  ...communicator - written and verbal. Time management: the ability to organize and manage... 
    Full time
    Temporary work
    Part time
    Work at office
    Flexible hours

    Wolter

    Atlanta, GA
    3 days ago
  •  ...community-based behavioral health and developmental disabilities services organization offering a full range of mental health,...  ...needing a longer period of stabilization or substance withdrawal management (usually 5-7 days) are admitted to the Crisis Stabilization Unit... 
    Temporary work
    Immediate start
    Shift work

    Claratel Behavioral Health

    Decatur, GA
    1 day ago
  • Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's...  ...ready to tackle what’s next. Come join us! Position Summary The Service Technician II is responsible for assisting with oversight of... 
    Local area
    Monday to Friday

    BH Management

    Atlanta, GA
    1 day ago
  •  ...Remote Field Service Engineer United Imaging is a leading global medical device developer and supplier with a diversified portfolio of...  ...Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting... 
    For contractors
    For subcontractor
    Live in
    Work at office
    Local area
    Remote work
    Worldwide
    Relocation
    Overseas

    United Imaging Healthcare Solutions

    Atlanta, GA
    4 days ago
  •  ...Maintenance EngineerWe are seeking a skilled and reliable Maintenance Engineer to support the overall upkeep and functionality of our...  ...as engineering supervisor, chief engineer, or even facilities management within the hospitality industry.Education & ExperienceHotel experience... 
    Contract work
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    Hospitality Ventures

    Atlanta, GA
    2 days ago
  •  ...Job Description Job Description UPS Field Service Engineer III Atlanta, GA | Home-Based / Field Deployment | Full-Time | Senior Level Bloom Talent Solutions specializes in placing top-tier professionals with high-growth, industry-leading companies. We are proud... 
    Full time
    Immediate start
    Night shift
    Weekend work

    Bloom Partners Talent Solutions

    Atlanta, GA
    a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Jira Service Management Engineer. Be the first to apply!