Senior Quality Assurance Analyst

Reports To: Quality Assurance Manager

Department: Information Technology | Enterprise PMO

Location/Schedule: Chicago, IL/Hybrid, 3 days in-office OR Remote

Classification: Full-Time / Exempt/Non-Exempt

Who We Are:

Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart.

Position Overview:

The Senior QA Analyst is an experienced, high-impact individual contributor within the Enterprise Project Management Office (EPMO) who leads quality assurance activities on complex, high-priority, and enterprise-scale projects. Operating with a high degree of autonomy, the Senior QA Analyst designs comprehensive testing strategies, drives process improvements, and serves as a subject matter expert and mentor to junior QA team members. This role bridges the gap between QA execution and QA leadership, contributing meaningfully to the maturation of the EPMO’s overall quality framework while maintaining hands-on responsibility for testing excellence across the project portfolio.

Essential Job Functions:

• Lead end-to-end QA activities on complex, multi-workstream, and high-risk EPMO projects from initiation through closure.
• Design and own comprehensive test strategies, test plans, and test case libraries aligned to project scope, risk, and business requirements.
• Execute and oversee functional, regression, integration, system, performance, and user acceptance testing (UAT) across multiple concurrent projects.
• Validate that deliverables satisfy acceptance criteria, technical specifications, and applicable compliance requirements.
• Analyze test results, identify root causes of defects, and collaborate with development, IT, and business teams to drive timely resolution.
• Conduct thorough project audits and quality health checks to ensure adherence to EPMO governance and methodology standards.
• Ensure QA documentation, test evidence, and audit trails are complete, accurate, and maintained in designated repositories.
• Lead quality gate reviews and readiness assessments, providing recommendations to project managers and stakeholders on go/no-go decisions.
• Facilitate and lead UAT sessions with business stakeholders, managing feedback collection, issue tracking, and sign-off processes.
• Build and maintain strong working relationships with cross-functional teams including IT, business units, and external vendors.
• Prepare detailed QA reports, defect summaries, and quality scorecards for project and executive-level audiences.
• Communicate QA status, risks, and outcomes clearly to project managers, business owners, and EPMO leadership.
• Conduct post-project retrospectives and translate lessons learned into actionable process enhancements.
• Serve as a technical mentor and day-to-day resource for QA Analysts, reviewing their work, providing constructive feedback, and sharing expertise.
• Support the onboarding of new QA team members by providing guidance on EPMO tools, standards, and workflows.
• Support the QA Manager in evolving the EPMO’s quality maturity model and capability roadmap.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
• 5+ years of progressive QA experience, with demonstrated leadership of testing activities on complex enterprise projects.
• Expert-level knowledge of QA methodologies, testing lifecycles, and defect management practices across Waterfall, Agile, and Hybrid environments.
• Proven ability to independently design and execute end-to-end test strategies with minimal direction.
• Strong analytical, critical thinking, and problem-solving skills with acute attention to detail.
• Excellent written and verbal communication skills with the ability to engage both technical and non-technical audiences.
• Experience with industry-standard testing and test automation tools.
• Knowledge of compliance frameworks (e.g., Sarbanes-Oxley (SOX)) relevant to quality management.
• Ability to work with confidential information and maintain confidentiality.
• Travel may be required.

ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.