Electronic Health Records Specialist

Job Summary The Electronic Health Record Specialist (EHR) will provide guidance and training to staff, and make changes to the EHR software system as delegated. In addition, this role will ensure system set up and workflows to ensure adherence to policies and regulatory requirements, identify gaps, training opportunities, and process improvements. This position is responsible for managing the electronic health records system help desk and staff training needs. It supports the Director of Analytics and Business Intelligence, Clinical Staff and Leadership and requires comprehensive knowledge of the behavioral health industry, health records systems, and technology resources. Key Responsibilities Note: This is not a Medical Records or HIMS position. Administrator of electronic health records system task ticket system for internal staff. Tracks agency task tickets for EHR vendor. Manages workflow, troubleshooting, and compliance issues with EHR Client Portal and Provider Portal. Responsible for the revision and/or development of agency forms inside electronic health records. Ensures electronic health records forms and assessments comply with governing bodies. Responsible for reporting compliance with the Electronic Health Records system. Assist with training staff and managers on EHR workflows. Works with managers to identify training and compliance needs of clinical and support staff. Responsible for maintaining a clean domain with the EHR system. Minimum Qualifications Education Bachelor’s degree in social services field, medical, quality assurance, or applicable experience. Experience Proven ability to develop, implement, train and coach staff in various roles in a fast‑paced nonprofit environment. One year of data management and compliance experience. Multisite/location, integrated health system and/or mental health care experience. Demonstrated knowledge of Electronic Health Records, data analytics and compliance. Demonstrated ability to provide guidance and feedback related to EHR compliance. Other Pass required background checks. Location Federal Way, WA Signing Bonus $1500 Schedule Dynamic schedule with opportunities for those who thrive in an ever‑evolving environment. Schedule discussions encouraged during the interview process. Equal Opportunity Employment Statement We are dedicated to Equal Opportunity Employment and embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. #J-18808-Ljbffr Valley Cities Behavioral Health Care