Catering Supervisor - DUKE University Athletics

Catering Supervisor - DUKE University Athletics

Duke University - Durham, NC 27708

Overview

Salary Range $18.00 - $25.00 Hourly Level Entry Position Type Full Time Education Level Not Specified Travel Percentage Up to 25% Category Retail

Description

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more. Proof of the Pudding, operator of DUKE University hospitality and concessions, is looking for Catering Supervisors to help facilitate events by providing Front of House leadership and strong customer service on-site, at DUKE University events. We are offering competitive pay and on-the-job training at one of the most scenic venues in North Carolina.

This is seasonal/part-time work as business needs are dictated by athletic events.

Essential Duties and Responsibilities

• Be a lead in your food service area while being a point of contact for guests and clients.
• Ensure the setting of tables/buffets are accurate according to diagram and/or sample table.
• Managing time effectively to ensure all BEO items are completed prior to service times.
• Delegating tasks to team members based on their positions and talents.
• Managing the team that is scheduled to run each event.
• Work with the Catering Director to hire and train a well-qualified staff.
• Assist with the day-to-day duties and monitoring of staff and banquet operations.
• Ensure the client is communicated with and checked in on throughout the event.
• Maintain good grooming and personal hygiene.
• Implement controls for labor and operating expenses as directed.
• Position may require irregular work schedules at various times and the performance of work assignments that may not be directly related to these job specifications
• Help oversee equipment distribution, inventory tracking, organization and clean up of events.
• Be a managerial presence at a variety of events.
• Reporting to the Catering Director and performing any tasks assigned in order to execute a flawless event.

Qualifications

Education and/or Experience :

• High School diploma or equivalent preferred
• Experience leading a food & beverage team is required,
• 1+ years of experience in related position
  • Knowledge of banquets and Front of House duties Positions such as Lead Server, Banquet Supervisor, or Floor Captain would translate well into this role
• Basic computer knowledge, including Windows and Microsoft Office, & BEO Software
• Knowledge of or readiness to learn applicable laws and regulations, which impact food and beverage operations and service.
• ServSafe certified or is available to receive training.
• Live within or near Durham, NC.

Specialized Qualifications:

• Excellent listening and communication skills
• Renowned time management and organization skills
• Strong Customer Service skills with the desire to go above and beyond a client's needs.
• The ability to work alone and as a team.
• Strong attention to detail and the ability to learn and adapt quickly.

Work Environment

The work environment for this position will be event operations and working out of the Football Stadium or similar venues. This position will often move throughout campus and stadium grounds on different terrains.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items
• Ability to perform physical tasks, such as but not limited to, lifting approx. 30+ lbs.

Core Value and Competency Requirements

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• Competitive pay based on experience.
• Benefits include daily meal per shift.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member's roles.
• On-the-job training that can be applied industry wide.
• A flexible work schedule, excluding home football/basketball game days,
• Working at one of the most scenic and iconic facilities in North Carolina.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.