Medical Assistant

Medical Assistant

It's your steady focus, patient demeanor, and commitment to accuracy that make you a perfect fit as our new Medical Assistant. You take pride in being thorough whether it's recording vitals, preparing exam rooms, or completing lab work with precision and care. As someone who follows procedures closely and takes the time to double-check details, others often feel at ease with your thoughtful and supportive presence. Join us at Midtown Community Health Center as our Medical Assistant, where your organized approach ensures every patient receives safe, high-quality care they can trust.

General Description:

Assists medical providers in providing quality care by collecting accurate information and all necessary vitals. Serves as a point of contact between the provider and patient through follow-up phone calls and prescription refills. Assures that patient care areas are cleaned and stocked for patient care. Conducts weekly inventories of assigned treatment/exam rooms. Assists in serving unscheduled patients and non-provider visits. Performs and documents laboratory tests and applicable quality control. Coordinates patient referrals and maintains a referral log. Administers and documents immunizations.

Responsibilities:

• Performs & documents laboratory quality control to include actions taken for out-of-range or unexpected values
• Complies with VFC eligibility guidelines
• Adheres to Universal Precautions and Biohazard waste guidelines
• Assures rooms are stocked with medical supplies for each visit. Turns in weekly inventory to center manager
• Understands & Adheres to Standing Orders
• Uses USIIS in efforts to improve Immunization rates
• Understands and follows ACIP Immunization guidelines
• Uses two patient identifiers during any patient interaction
• Accurately completes MA visit Encounters with all pertinent billing information entered correctly
• Documentation of patient visits meets MTCHC charting protocols (CC, Social, family history, medical history, surgical history, hospitalizations, etc.)
• Reviews current medications during each office visit
• Tracks referrals/Diagnostic imaging to ensure timely return of results/notes
• Tracks lab results to ensure return in a timely manner
• Sends out labs accurately by attaching ICD-9/ ICD-10 codes and pertinent billing information. Processes specimens correctly
• Correctly scans and attaches documents into ECW, attaching orders appropriately
• Obtains and documents vitals accurately and completely
• Responds to Telephone Encounters in a timely manner. Documentation is clear and complete
• Other Duties as assigned

Minimum Qualifications:

• Completion of medical assistant program OR may substitute education for 1-year minimum experience in similar setting OR may substitute if CNA certification is up to date OR phlebotomist certification is up to date.
• Previous experience providing care to medically underserved patients preferred.
• Required license- None

Other Skills:

Ability to effectively communicate verbally and written in English and Spanish required. Demonstrates ability to relate well with others in a team based environment, works quickly and accurately under pressure, and has the ability to learn computer skills. Proficient in MS Outlook, Word, and Excel.