IT Category Manager

Fully Remote - Eastern Time Zone schedule

Statewide, NC

Statewide, GA

Statewide, KY

Statewide, TX

Statewide, MI

Statewide, FL

Statewide, NH

Statewide, SC

Statewide, TN

Statewide, PA

Statewide, OH

Statewide, NC

Full time

RC90653

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW ABOUT THE JOB:

The American Red Cross (ARC) spends ~$2 billion annually on goods and services. Of this amount, $1.2 billion is spent on goods and services that should be strategically sourced (sourceable), including regulated and non-regulated materials, supplies, facilities and equipment maintenance, consulting, and IT hardware and software. The $0.8 billion in spend that is not strategically sourced consists of payments to government agencies, grant recipients, inter-Red Cross transfers, and payroll and employee benefits. Of the $1.2B that is sourceable, nearly $150M in spend each year on IT good and services.

Supply Management at the Red Cross is undergoing a transformation with the objective of becoming a top performing function when compared to the outside market. The Supply Management Team works with the IT organization and IT executives to execute planned spend. To help ensure Supply Management continues to meet the needs of its Red Cross IT and business unit clients, we require IT-knowledgeable, category managers professionals to support the Strategic Procurement leadership.

Key Objectives for the IT Category Manager:

The IT Category Manager has both IT and Supply Management (SM) experience with skills required to find, engage, compete, and contract with service providers in the US and across the globe to meet a variety of demands. The IT Category Manager will have significant experience in supply management or IT business office roles, demonstrating expertise, the ability to manage IT suppliers, business clients, internal partners, and activities independently.

The work location for this position is 100% virtual/work from home. While the position can be worked from anywhere in the United States, this position will work an East Coast schedule (8am – 5pm). Appearance on video is required on a daily and frequent basis for meetings.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

The IT Category Manager will have a variety of accountabilities and responsibilities, some of which will be achieved through influence. Examples include:

• Work with the Sr. Director and Director of IT Strategic Procurement to ensure demands and priorities are synchronized with expectations of IT, business client, and Supply Management leadership.

• Be responsible for a portfolio of assigned suppliers to include associated agreements, renewals, and third-party risk management activities.

• Manage a portfolio of assigned clients to understand procurement demands and timelines, develop relationships, and influence procurement strategies.

• Lead, develop and implement category strategies to manage the assigned portfolios, control costs, and ensure continuity of supply.

• Lead negotiation of supplier agreements and renewals in collaboration with internal partners from Office of the General Counsel, Risk Management, IT, and business clients.

• Work with clients and suppliers to negotiate statements of work and ordering documents, adding value to support positive outcomes for project investments.

• Assess, identify, and mitigate third-party agreement risk in collaboration with internal partners from the Office of the General Counsel, Risk Management, IT Governance, Risk and Compliance (GRC), and Information Security.

• Work with the CIO, IT VP leaders, other business tech leaders and project teams to contribute to business cases, manage spend, and plan project procurement timelines.

• Know and participate in Supply Management processes, to include Supplier Onboarding (SOBRA), Third-Party Risk Management (TPRM), Stakeholder Advisory Board (SAB), Risk Council, and P&L Improvement.

• Perform the business of IT Strategic Procurement, communicating with leaders, contributing to team performance, emphasizing P&L improvement, and supporting diversity goals.

++++++++++++++++++++++++++++++ Scope: Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop solutions.

Note: Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

++++++++++++++++++++++++++WHAT YOU NEED TO SUCCEED (required/minimum qualifications):

• Bachelor’s degree in related disciplines such as Finance, Supply Management, Economics, Computer Science or Information Systems.

• 7+ years of professional experience, to include Supply Management, Procurement, or IT Business Office roles responsible for IT supplier or category management.

• Information Technology experience overseeing IT services and suppliers.

• Strong working knowledge of the IT marketplace, terminology and industry norms.

• Demonstrable experience with application development and managed services agreements and statements of work.

• Adept negotiation skills in pay for performance and shared risk allocation in agreements.

• Strong problem-solving, collaboration and influence skills.

• Ability to lead cross-functional business meetings, develop and deliver clear presentations and communicate with stakeholders.

• Solid business acumen coupled with understanding of business structures, processes, and information flow in an organization with multiple lines of business.

• Use of common Supply Management tools for procure-to-pay and contract lifecycle management.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Combined experience in both Supply Management and IT professions.

• Experience with major IT service providers and suppliers.

• Experience authoring and contracting professional services statements of work.

• Experience with Coupa P2P and / or Ironclad CLM.

• Master’s degree is preferred. Professional certification (e.g. C.P.M., CPSM, CIRM, CPIM, etc.) preferred.

• Prior experience in nonprofit, humanitarian, or mission-driven organizations.

*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Certification cannot be substituted).

Physical Requirements

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

++++++++++++++++++++++++++++PAY INFORMATION:

The annual salary range for this position is $110K - $120K. We do not offer an annual bonus for this role.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. We will review specific salary information at the time of phone screening based upon your location & experience.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO: Starting at 19 days a year; based on type of job and tenure

• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

• 401K with up to 6% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

*LI-EH1

IND123

Apply now! Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS ( partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday ( to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights (

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining ranks with welcoming team members who are elite, yet unassuming. Diverse , yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with generous compensation and benefits . You join a community that respects who you are away from work as much as what you do while at work.