MARKETING MANAGER (SOMA) San Francisco, CA

About Us Ritual Coffee Roasters is changing the way people know coffee. In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and exciting revolution that would ultimately help launch the new coffee movement. We buy 90+% of our beans from producer partners we have relationships with, setting the highest standard in the industry and ensuring farmers maintain the quality of life they deserve. Now a bona fide San Francisco original, we’re one of the best coffee roasting companies in the world. Our mission is simple: to make people happy by giving them the best coffee experience they’ve ever had. Ritual roasts in SoMa and has cafés in San Francisco and Napa. Diversity at Ritual We are passionate about creating safe, welcoming, and inclusive spaces on both sides of the counter and behind the scenes. Our commitment to inclusion across race, gender identity, gender expression, ethnicity, age, religion, sexual orientation, physical ability, experience, and perspective is part of what makes Ritual the innovative place that it is. Responsibilities Be a Key Player on the Ritual Leadership Team Contribute to the overall culture and business growth using our Culture Guide as a tool for self‑reflection and an ongoing commitment to self‑growth, the growth in others, and the growth of the company. Work with the leadership team to evolve and implement standards for Ritual’s culture, values, quality and customer service. Be an active contributor, participant, and collaborator to help achieve Ritual’s day‑to‑day and long‑term goals on our management team. Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed. Lead and Develop the Marketing Department Directly supervise a team of 2‑4 people and help support their growth and development. Observe employees, prepare for, and give meaningful, supportive, and regular feedback. Conduct regular supervision meetings and bi‑annual reviews to deliver timely, direct, and compassionate feedback, both positive and constructive, and provide tools for employees to grow during their time at Ritual. Develop, Plan, and Implement Holistic Branding Initiatives and Marketing Strategies Collaborate with Founder/CEO to develop branding initiatives and marketing strategies aligned with company values and goals. Collaborate with Director of Coffee to develop new and creative ways to tell the stories of the coffees and the producers behind the coffees. Utilize website content, packaging, social media, press releases and newsletter to communicate brand identity and achieve marketing objectives. Periodically audit packaging, signage, visual merchandising, website and social media to ensure Ritual’s visual presence represents our evolving identity. Collaborate with Brand Manager, and Digital Marketing Specialist to plan and execute written, visual, and social media marketing campaigns. Collaborate with Director of Sales and Business Development and Retail Operations Manager to coordinate special events, projects, signage and promotional opportunities. Make Strategic Decisions to Ensure Our Marketing Campaigns Are Financially Sound and Driving Sales Work with Founder/CEO to create a manageable marketing budget including photography, merchandise, and special projects. Analyze campaign performance, examining interaction metrics and sales. Keep up to date with emerging marketing and design trends in the coffee industry, ensuring our brand presence is fresh and innovative. Qualifications Minimum 2 years experience with planning and executing marketing campaigns, preferably for a consumer packaged goods, a food and beverage brand, or e‑commerce. An approachable people‑person with a high level of emotional intelligence, patience, compassion and problem‑solving skills. Excellent oral and written communication skills. Experience and passion for brand work through an equity and justice lens. Design experience with Adobe Suite. Proficiency across core technologies including Microsoft Office and Google Drive. Strong attention to detail. Passion for visual merchandising. Infectious love of coffee a plus. Experience with social media marketing. Must be authorized to work in the United States (Required). Physical Requirements Regular and consistent attendance and the ability to sit and work with hands and arms for at least eight (8) hours per day and five (5) days per week. Physical ability to stand, reach, lift, bend, kneel, stoop, climb, walk, crawl, push and pull items weighing up to 20 pounds. Stand and move throughout the office. Have consistent and reliable on‑site attendance at the office. Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.; Ability to perform moderately strenuous physical work and withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more; Proficient interpersonal relations and communicative skills in English; Interpret and follow a variety of instructions and procedures furnished in English – written, oral, diagram, or schedule form. Write routine reports and correspondence. Meet daily, weekly, monthly, quarterly, yearly and other deadlines consistently. Work under pressure with changing, ambiguous priorities. Communicate effectively and promptly to clients, vendors, and employees of the organization. Understand and respond to staff requests in a loud environment. High level of manual dexterity to adeptly type and use computer equipment. Auditory and visual skills – Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to work overtime occasionally at the last minute. Occasional travel may be required. Compensation + Benefits Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401(k) plan. Starting salary range for this role is $69,000 to $75,000. Classification & Supervision This is a regular, full‑time, salaried, exempt position. The Founder/CEO will provide general supervision to the Marketing Manager. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. EEO Statement Ritual Coffee Roasters Inc is an EEO Employer – M/F/Disability/Protected Veteran Status. #J-18808-Ljbffr Kaizen Lab Inc.