Director of Operations - Pathology Services

This position is incentive eligible.

This position is primarily Work from Home; however, travel will be required to support all practice sites between the Continental Division (Denver Market) and the MidAmerica Division (Kansas City Market). Applicants must reside in either of these market bases or surrounding areas to be considered or willing to relocate.

Are you passionate about physician leadership? At HCA Healthcare we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career in regional physician leadership today!

Job Summary and Qualifications

The primary responsibilities of the Division Director of Operations for Pathology Services include the development and maintenance of the daily operations and management of pathology programs across the Continental and MidAmerica Divisions. Provides leadership and direction for the Pathology program management and daily operations.

This position serves as the Hospital Based Services (HBS) representative for the Divisions, holding the physicians accountable to the contracted terms and ensuring that the interests of HCA and the Divisions are met. This position is responsible for the development, communication, and implementation of standardized operations processes, workflow design, and ongoing measurement of key success indicators.

What you will do in this role:

• Works effectively with all stakeholders or vendors for pathology technical services.
• The overall responsibility for the functions of HBP services in their respective Division to ensure maximum utilization of resources and the efficient delivery of services.
• Participates in monthly:
• Division MORs with monthly performance metrics and analysis of variances to budget
• Quality reporting and directive initiatives targeting improvement area
• Financial and strategic planning
• Identifies opportunities to increase the scope of practice of the Hospital-Based Practices services.
• Interacts on a regular basis with HBP AVP of Pathology Services, Division Medical Director, Market Medical Director and Divisional and hospital leadership to ensure their HBP services and clinical operations needs are met
• Assists in resolving any medical/administrative issues.
• Reviews monthly quality/clinical operating reports.
• Monitors workflow through the practices to ensure appropriate utilization of physician time and staff coverage
• Monitors and reviews case reporting turnaround, quality and billing input into the system for timeliness, accuracy and thoroughness
• Develops special work load reports to adjust staffing level as necessary
• Participates in annual budgeting process for their respective market’s pathology group
• Analyzes and forecasts the impact of increasing or decreasing current level of HBP services provided by the pathology program
• Recommends corrective action as required to eliminate negative variances.
• Works to ensure timeliness, accuracy and completeness of all other financial reports to meet specified deadlines.
• Works to develop and report key financial and other operating indicators.
• Evaluates financial performance to budget and prior period trends and understands causes of variances.
• Ensures that development of a quality program in conjunction with HCA, CAP (College of American Pathology) and other standards, to include facilitation of quarterly quality reviews and providing for problem resolutions.
• Promotes the development of pathology employment as a team-oriented process, which incorporates the standards of daily multidisciplinary collaborative rounds and physician-to-physician hand-offs.
• Assists with audits and evaluations of compliance with clinical guidelines.
• Serves as a resource for pathology-based provider programs within Division.
• Participates in partner/vendor assessments and annual evaluations when requested.
• Ensures programs adhere to the HCA “Code of Conduct” philosophy and “Mission and Value Statement”.
• Ensures and maintains effective communications between all levels of personnel.
• Ensures compliance with and knowledge of the company’s Code of Conduct by all subordinates to ensure an ethical work environment.

What qualifications you will need:

• Bachelor’s degree in Healthcare Administration, or Business is required.
• Master’s Degree is highly preferred
• Three years’ work and supervisory experience in hospital-based programs or physician practice management of multiple locations, preferred.
• Effective working knowledge of healthcare financial management, specifically medical program accounting, third party reimbursement issues, and facilities management. Administrative experience overseeing a large Pathology group in a lab or hospital setting, preferred.
• Physician practice experience in operations, Business development and management experience
• Effective working knowledge of healthcare systems management for clinical operations.

Benefits

HCA offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcares commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Our Talent Acquisition team is reviewing applications for our Division Director - Pathology opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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