Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
After building a career in real estate and mortgage lending, I became a State Farm agent in 2007 to create a profession that allowed flexibility, long-term impact, and the opportunity to truly help people protect what matters most. What began as a desire to balance work and family quickly turned into a passion for helping individuals and families manage risk, recover from the unexpected, and build lasting security. Since opening my agency, weve experienced consistent year-over-year growth and recently achieved major milestones, including qualifying for Ambassador Travel and Honors Club.

Our team would describe this office as positive, supportive, and results-driven. We value collaboration, accountability, creativity, and work-life balance, and we believe high performance should come with flexibility and recognition. I maintain an open-door leadership style and actively involve the team in shaping systems, processes, and goals through daily check-ins, weekly training, and ongoing coaching. We celebrate wins together with bonus incentives, days off, team lunches, and meaningful recognition.

Were looking for self-motivated, warm, and coachable individuals who enjoy helping people, value personal growth, and want to be part of an agency that supports both professional success and life outside of work. If youre seeking a positive environment where your contributions are recognized and your growth is encouraged, this could be a great place to build a long-term career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Glenda Greene - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Must obtain licensing before start date.