Customer Service Operations Specialist
L-Acoustics Group
Au sein du Service Qualité Clients, le Coordinateur Service Qualité Clients sera en charge de garantir le respect de la politique du Service Après-Vente et aura principalement pour mission: Informer et assister des clients français et étrangers Faire l’interface entre les clients et les techniciens Etablir des devis suivant les diagnostics réalisés par les techniciens Traiter des commandes et des dossiers de garantie Suivre l’expédition des marchandises et gérer des formalités douanières Gérer les stocks et commandes de réassort de pièces détachées Facturer et suivre des règlements Suivre des statistiques Suivre des tendances réparations et demandes KR et reporting auprès des équipes Méthodes et Qualité #J-18808-Ljbffr L-Acoustics Group
Vacancy posted 2 days ago
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