MANAGER, SIGNAGE AND ENVIRONMENTAL GRAPHIC DESIGN (ENVIRONMENTAL GRAPHIC DESIGN)

Environmental Graphic Design ManagerMetro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.DescriptionThis position manages the planning, design, and development of major high-visibility customer signage and environmental graphic design projects for the delivery of major capital projects and signage related start-up activities for new transit corridors, including bus and rail fleet and the construction of stations, facilities, and other projects to provide patrons with the information needed to navigate Metro's systems.Examples Of DutiesManages the planning, conceptualization, design, refinements, and production of a wide range of environmental graphic design work for the construction of station, facilities, and vehicles to ensure the continuity and integration of Metro's Environmental Graphic Design Systemwide Standards into the customer environmentManages environmental graphic design, customer environment branding standards, and visual information systems for highly visible capital projects and ensures that work is on schedule, within budget, and complies with technical and regulatory requirementsManages and evaluates the work of staff and consultants in developing complex signage and wayfinding design plans, programs, and processes to ensure consistency and integration of the Metro transit systemPlans, conceptualizes, develops, and executes creative strategies and solutions, and effectively communicates these strategies to staff and consultantsAnalyzes complex design issues/problems and recommends visual solutions that convey clear, consistent, and effective information, and reflect best industry practicesReviews design and construction documents, project specifications, and shop drawings for compliance with Metro's Environmental Graphic Design Systemwide Standards and to provide comments and direction to construction design teamsConducts comments resolution meetings with the capital project construction teams, designers, and vendorsConducts field audits of all signage for capital projects for placement, location, quality, and compliance with approved drawings and standardsConsults with other Metro departments for best practices and means and methods for fabricating and installing illuminated and static signage in new capital construction projects and existing facilities and stationsWorks with multidisciplinary stakeholders, such as Architecture, Maintenance, Operations, Civil Rights, Safety, Security, Fleet Acquisition, and Marketing teams to incorporate complex environmental graphic design, signage, wayfinding, and other customer environment enhancementsInterfaces with designers, engineers, architects, fabricators, and other design professionals to deliver quality projects and/or ensure quality and integrity of customer environmentsDevelops and writes complex scopes of work for highly visible construction projects, prepares cost estimates, and evaluates proposalsFacilitates procurement; serves as technical subject matter expert during contract bidding, negotiation and award process; and manages the implementation of contractor/ consultant contractsResponds to requests for signage resulting from alterations to the transit system environment, with a particular focus on mitigating impacts from regulatory requirements and digital information integration into the built environmentSupports the seamless integration of environmental graphic design components in relation to other key design elements, such as public art, architecture, and landscape architectureAllocates and manages workflow and contractor resourcesDevelops and manages agency Environmental Graphic Design Systemwide Standards and Fleet Identity StandardsFacilitates management-level client meetings to define issues and develop strategies/work plansCollaborates with clients to refine project objectives and determine how they can best be accomplished within time and budgetary constraintsWorks closely with Program Delivery, Operations, and Marketing to ensure sure deadlines are metProvides technical support and ensures design activities meet operations, maintenance, and quality standards and expectationsManages special signage and environmental graphic design related studiesSupervises, trains, and motivates assigned staffPrepares and presents comprehensive presentations, reports, and presentations to management, committees, and outside agenciesRepresents the department at meetings with consultants and the publicMinimum QualificationsA combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:Bachelor's Degree in Urban or Transportation Planning; Public Administration, Public Policy, Visual Communications, Industrial Design, Graphic Design, Environmental Graphic Design, Architecture, Urban Design, or a related field; Master's Degree in a related field preferredSix years of relevant experience or three years of relevant supervisory-level experience in developing complex, highly visible environmental graphic design programs and productsA valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functionsEssential KnowledgeKnowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Applicable local, state, and federal laws, rules, and regulations governing signage and environmental graphic design policies and funding for a public transportation agencyCurrent theories, principles, and practices of environmental graphic design, typography, navigational schemes, and signageWayfinding plans, engineering studies, and highly complex technical documentsProject management, budgeting, and cost estimatingContract administration and negotiationCapital project program deliveryCopyright issuesAmerican Disability Act (ADA) standards and Title VI requirementsSignage fabrication and installation means and methods, including materials, coatings, and hardwareMacintosh hardware and a range of software programs, such as Adobe InDesign, Illustrator, Photoshop, Acrobat, Distiller, CAD (Computer-Aided Design) applications and tools, font management software utilities, Microsoft Office Suite, and other desktop publishing toolsModern management theorySkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Managing the design and development of environmental graphic design standards and/or project delivery of signage plans/ systems to help achieve the agency's long-range missionReading and understanding architectural, engineering and construction documents and drawingsAnalyzing situations, identifying problems, recommending solutions, and evaluating outcomesDiscerning anomalies and discrepancies between required standards and contractor submittalsEffective project management while working on multiple projects concurrentlyCommunicating effectively, verbally, and in writingCommunicating an overall appreciation and understanding of quality design with project team members and creating relationships with other agency departments and individualsInteracting professionally with various levels of Metro employees, design professionals, and the publicExercising creativity, critical judgement, and constructive problem solvingAbility to (defined as a present competence to perform an observable behavior or produce an observable result)Understand complex wayfinding plans and communication systemsRetain institutional knowledge and recall detailed information from protracted projectsThink and act independentlyEstablish and implement relevant policies and proceduresUnderstand, interpret, and apply laws, rules, regulations, policies, and proceduresSupervise, train, and motivate assigned staffEffectively organize complex information and maintain organized and accurate job filesMeet tight time constraints and deadlines for tasks and projectsPrepare comprehensive reports and correspondenceRead, write, speak, and understand EnglishBenefits*Please refer to the applicable benefit type (Regular or Temporary)*BENEFITS FOR REGULAR EMPLOYEES Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.Group Life Insurance Los Angeles County Metropolitan Transportation Authority