Targeted Case Manager

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic‑led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community‑based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

The Targeted Care Manager (TCM) provides clients in the Certified Community Behavioral Health Clinic (CCBHC) advocacy, outreach, education, and clinical services. Skills and competencies required for the position include communication, cultural competence, training, professional experience, and education. The activities are tailored to meet the unique needs of the community members of the site. The TCM ensures clients receive a coordinated range of client‑centered services, linking clients with services following the Social Determinants of Health (SDoH) and the Social Determinants of Mental Health (SDoMH). This position is responsible for completing client success plans and periodic follow‑up to address the needs identified in the plan; and for entering all client data, units of service, case notes, incident reports, and engagement activities into the database in a timely manner. Under supervision of the case management supervisor, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths‑based, person centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity.

KEY ESSENTIAL FUNCTIONS

Participate in all CCBHC grant and clinic related trainings. Utilize impact disparity statement and health indicators to drive treatment. Provide services as per the scope of the CCBHC grant, including re‑assessments, NOMS completion through SPARS. Participate in integrated comprehensive person‑centered and family‑centered diagnostic and treatment planning, including risk assessment and crisis planning. Provide preliminary screenings, DSM diagnostic assessment and treatment plans and make appropriate recommendations and referrals and document in accordance with regulatory agencies and policy and procedures. Work closely with clients to reach an agreement on a formal person and family‑centered treatment plan that addresses mental health co‑morbidity treatment, including improving adherence to recommended treatment. Treatment plans should be strength‑based and identify individual needs, goals, preferences, capacities, and desired outcomes. Provision of services that are OMH and CCBHC compliant and in line with standards of care. Maintain collaborative and compliant documentation that meets OMH and organizational expectations. Submit required chart documentation adhering to OMH regulatory regulations and timeframes. Provide approximately 25 hours of direct care services per week. Conduct daily confirmation calls. Actively participate on an interdisciplinary team. Conduct regular collateral follow‑up with treatment partners as clinically indicated. Complete all paperwork/screening requirements and statistical reporting to ensure program compliance with applicable intergovernmental oversight agencies. Maintain accurate and complete up‑to‑date daily records as required. Attend professional meetings, educational conferences, and workshops, in order to maintain and improve professional competence. All other duties as assigned by the director and clinical supervisor.

REQUIREMENTS

HS Diploma required. BS in Social Work or related field preferred. Bilingual (English and Spanish) preferred. Six years case management experience with HS Diploma/GED or four years case management experience (With AA/AS).

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work‑life balance. We prioritize the well‑being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply. #J-18808-Ljbffr Acacia Network