Volunteer

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Scheduled Weekly Hours: 40
Position Summary

Hospital Volunteers provide valuable non-clinical support to patients, visitors, and hospital staff. They help create a welcoming, compassionate environment by assisting with a variety of tasks that enhance patient comfort and satisfaction while supporting the efficient operation of the hospital.

Key Responsibilities

• Greet and assist patients, visitors, and families with directions and general information
• Provide companionship and emotional support to patients as appropriate
• Deliver items such as flowers, mail, or comfort supplies
• Assist with clerical and administrative tasks (e.g., filing, assembling packets, answering phones)
• Support hospital departments and staff with non-medical duties
• Escort patients or visitors when needed (wheelchair assistance, wayfinding)
• Maintain confidentiality and adhere to hospital policies, safety procedures, and HIPAA requirements
• Represent the hospital professionally and courteously at all times

Qualifications & Requirements

• Minimum age requirement (commonly 16 or 18, depending on hospital policy)
• Ability to interact with diverse populations with empathy and respect
• Strong communication and interpersonal skills
• Dependable, punctual, and professional demeanor
• Ability to follow instructions and work as part of a team
• Physical ability to stand, walk, and perform light lifting if required
• Completion of hospital onboarding requirements (application, interview, background check, health screenings, and training)

Preferred Skills

• Customer service or prior volunteer experience
• Bilingual or multilingual skills (a plus)
• Interest in healthcare or community service

Benefits of Volunteering

• Opportunity to give back to the community
• Gain exposure to a healthcare environment
• Develop interpersonal, teamwork, and professional skills
• Letter of service hours or references upon request
• Personal fulfillment from helping others

Commitment

Volunteers are typically asked to commit to a regular schedule (e.g., one shift per week for a minimum of 3-6 months), depending on hospital policy.

PHYSICAL DEMANDS:

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required.
Physical Effort required:


Constant (67%-100%) - hearing, seeing
Frequently (34%-66%) - pushing/pulling, climbing, handling/feeling, talking
Occasionally (1%-33%) - lifting, carrying, stooping, crouching, reaching

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here , before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.